Client Solutions Manager

Are you ready to join our digital revolution journey?

At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.

Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.

With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.

Are you passionate about teamwork, integrity, protagonism, and delivering results? Do you thrive in an environment that values collaboration, accountability, and innovation? If so, we have an exciting opportunity for you to make an impact and grow with us!

We are looking for a motivated and skilled Client Solutions Manager to join our dynamic team in Almaty, Kazakhstan and help drive our business success.

What you'll do: :
• Advise and Enhance: Consult with clients to improve organizational effectiveness and optimize their campaigns for maximum impact.
• Build Relationships: Manage and nurture relationships with existing business customers while onboarding new strategic clients, ensuring a smooth experience from introduction to campaign creation and optimization.
• Drive Success: Cultivate successful client relationships, contributing to scalable account management practices for future growth.
• Communicate Proactively: Provide clear, consistent, and proactive communication between clients and internal teams, representing their needs and setting expectations.
• Be a Problem Solver: Address and resolve client issues efficiently and tactfully, contributing to processes that prevent future challenges.
• Be a Subject Matter Expert: Serve as a trusted advisor on online advertising strategies, campaign delivery, and market trends.
• Collaborate Across Teams: Work closely with cross-functional teams to maintain up-to-date product knowledge and drive innovative solutions.
• Handle Contracts and Financials: Manage contracts, renewals, and collaborate with Finance and customers on invoicing and payment collections.

What you need for this role: :
• Proven Experience: 1–2 years in Account Management with a track record of creating, maintaining, and growing customer relationships.
• Educational Background: A Bachelor’s degree or higher in Business Administration, Economics, Social Sciences, or a related field.
• Advertising Expertise: Strong knowledge of online advertising, analytics, and social media trends.
• Market Savvy: Deep understanding of market trends, opportunities, and emerging industry innovations.

Skills & Attributes:
• Detail-oriented with exceptional organizational skills.
• Ability to manage and execute multiple cross-functional projects effectively.
• Analytical mindset with expertise in Excel and data interpretation.
• Strong communication skills in English, both written and verbal.
• Positive attitude and a proactive approach to challenges.

What will make us really love you::
• You go beyond expectations to deliver outstanding results for your clients and team.
• You bring creativity and structure to solving problems, even in complex scenarios.
• You have a knack for building strong relationships and a network of trust with clients and colleagues.
• You’re passionate about staying ahead of industry trends and leveraging them for success.
• You have experience working with cross-functional teams and thrive in collaborative environments.

What you'll love about us::
• We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world .
• Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising .

#ALEPH

Why Join Us?

Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.

We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.

“Share our similarities, celebrate our differences.” – M. Scott Peck

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