Client Services Associate
Bayada
Posted: March 6, 2026
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Quick Summary
Supports the Client Services team by providing exceptional customer service to our clients, ensuring a seamless experience throughout their care journey.
Required Skills
Job Description
BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Hauppauge, New York Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Associate will:
• Provide superior customer service
• Focus on the new hire training and onboarding process for new RN's and LPN's
• Support with daily payroll review
• Run the background check process according to NY state regulations
• Build strong relationships with regional recruiting partners
• Build employee files and maintain compliance
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
Qualifications for a Client Services Associate :
• Prior medical office or home care experience preferred
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills
Why You'll Love This Opportunity:
• Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
• Weekly Pay – Consistent weekly paychecks to help keep your finances on track.
• Comprehensive Benefits – Medical, dental, vision, and more — we've got you covered
• Work-Life Balance – Enjoy a Monday–Friday, 8:30 AM – 5:00 PM schedule.
• Career Growth – Advancement opportunities to help you grow in your career
• Nonprofit Organization – As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.
Salary: $55,000- $60,000/ year depending on qualifications
Join BAYADA and be part of a team dedicated to providing exceptional home healthcare.
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As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.