Client Relationship Representative

Lumina Agency Inc is a forward-thinking organization dedicated to delivering high-quality creative and operational solutions. We value precision, collaboration, and continuous improvement. Our team thrives in a professional environment where attention to detail, adaptability, and growth are encouraged. At Lumina, every role plays a vital part in bringing ideas to life and supporting efficient production processes.

As a Client Relationship Representative, you will serve as a key point of contact between Lumina Agency Inc and our clients. This role is ideal for individuals who excel at communication, enjoy building trust-based relationships, and are passionate about delivering outstanding service while supporting business objectives.

Responsibilities

• Build and maintain strong, professional relationships with clients

• Serve as a primary contact for client inquiries and ongoing support

• Understand client needs and provide appropriate solutions and guidance

• Coordinate internally to ensure a seamless client experience

• Maintain accurate client records and documentation

• Proactively identify opportunities to enhance client satisfaction

• Represent the company with professionalism and confidence at all times

• Strong communication and interpersonal skills

• Ability to build rapport and trust with diverse clients

• Excellent organizational and time-management abilities

• Problem-solving mindset with attention to detail

• Ability to work both independently and as part of a team

• Professional attitude and customer-focused approach

• Willingness to learn and grow within the company

• Competitive salary ($47,000 – $52,000 annually)

• Clear growth and advancement opportunities

• Ongoing training and professional development

• Supportive and collaborative work environment

• Stability within a growing and reputable company