Client Relationship Manager

AlphabeInsightInc

Louisville, KY, United States permanent

Posted: January 25, 2026

Job Description

GG Media is a dynamic and forward-thinking company focused on building meaningful connections between brands and their audiences. We specialize in strategic brand positioning, client engagement, and results-driven sales initiatives that foster long-term growth. Our team thrives on collaboration, innovation, and a shared commitment to delivering excellence in every interaction.

At GG Media, we believe strong brands are built through authentic engagement, clear communication, and a deep understanding of client needs. We are expanding our team and looking for motivated professionals who are ready to grow with us.

We are seeking a dedicated and proactive Client Relationship Manager to serve as a key point of contact between our company and our clients. This role is responsible for maintaining strong client relationships, ensuring satisfaction, and supporting ongoing business growth through effective communication and problem-solving. The ideal candidate is organized, professional, and passionate about delivering exceptional client experiences.

Responsibilities

• Act as the primary liaison between clients and internal teams

• Build and maintain long-term, trust-based client relationships

• Understand client needs and ensure expectations are met consistently

• Monitor client accounts and provide timely updates and follow-ups

• Identify opportunities to enhance client satisfaction and retention

• Resolve client inquiries and concerns with professionalism and efficiency

• Maintain accurate records of client interactions and activities

• Strong interpersonal and communication skills

• Excellent organizational and time-management abilities

• Professional, client-focused mindset

• Ability to multitask and manage priorities effectively

• Problem-solving skills with attention to detail

• Comfortable working in a fast-paced, team-oriented environment

• Competitive salary ($50,000 – $54,000)

• Opportunities for professional growth and career advancement

• Supportive and collaborative work environment

• Skill development and hands-on training

• Stable, full-time position

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