Client Relations and Scheduling Associate

About eScribers

Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland.
Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel.

At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations.

Come be a part of our growth by joining our outstanding team of professionals!

Job Brief

We are looking for a Court Reporting Scheduling Associate. This role performs a wide range of administrative and office support responsibilities, along with a remote team, to facilitate the efficient operation of the Court Reporting Operations Department.

It is a great opportunity to start your career in a growing company, with many opportunities to grow professionally and develop. This is a full-time position where you will enjoy a dynamic work environment. The role will be fully remote, and you will be able to work remotely from anywhere in the US if you are able to work the following hours: 8:30 AM – 5:00 PM MST. If you live in the Phoenix, AZ area, you also have the option of working in our local office.

We also offer our talent a benefit package that includes medical, dental, vision, life insurance, and PTO. The offered annual salary range is $42,000-47,000 (based on experience).

Responsibilities:

• Responsible for ensuring coverage for hearings on the eScribers calendar.

• Will oversee and book travel arrangements for Independent Contractors traveling to cover jobs.

• Will be responsible for some calendaring with some reporting clients.

• Reviewing, downloading, and/or uploading files to the workflow system and Google calendar.

• Will assist with client copy sales and creating estimates.

• Will assist with answering and returning customer and reporter phone calls

• Able to think strategically and resolve problems.

• Able to communicate and collaborate effectively in a team environment

• Provide administrative support as needed to the Reporting Department as directed by the supervisor.

Requirements:

• Minimum of 1 year of related experience and/or training; or equivalent combination of education and experience in office administrative support

• Detail-oriented and able to maintain and keep track of multiple tasks.

• Quick learner and able to adapt quickly to changing requirements.

• Excellent business writing skills, spelling, punctuation, and grammar.

• Preferred familiarity with legal terminology and knowledge of trial preparation and court proceedings.

• Computer skills - should have knowledge of Microsoft Office software (Word, Excel, Outlook)

• Ability to type 40 wpm.