Client Operations & Delivery Coordinator

Sterling Technology, a subsidiary of TransPerfect, delivers premium AI-enabled virtual data room (VDR) solutions trusted by leading organizations across investment banking, private equity, corporate development, real estate, capital markets, and legal sectors, all engaged in high-stakes M&A capital raising.

With over 30 years of experience and a presence in major financial centers across six continents, Sterling combines global reach with local expertise to support mission-critical transactions around the clock. Our solutions drive efficiency, accelerate timelines, and streamline collaboration, empowering teams with secure file sharing, automated workflows, and best-in-class security backed by comprehensive, end-to-end support.

Client Operations & Delivery Coordinator

Virtual Data Rooms

Role overview:

We are seeking a highly organized, detail-oriented and reliable Client Operations & Deliver Coordinator to support the execution of time-critical deliveries of secure client data from initiation through completion within a Virtual Data Room (VDR) environment.

This role sits at the intersection of Operations, Client Service, and Logistics, and ensures that critical physical and digital data deliveries are executed with precision, speed, and full compliance. You will work with high-end corporate clients where accuracy, discretion, and responsiveness are essential at all times.

Key responsibilities:

• Coordinate end-to-end execution of urgent, time-sensitive data delivery requests, ensuring strict adherence to deadlines

• Act as a direct point of contact for clients, clarifying and validating requirements to ensure requests are executed with precision while proactively providing updates throughout the delivery lifecycle as needed

• Collaborate closely with internal teams to prepare, extract, verify, and securely package sensitive client data

• Perform rigorous multi-stage quality checks to ensure data integrity, correct media preparation (e.g., USB devices), and accurate shipment details

• Prepare, verify, and manage shipping documentation, labels, and compliance requirements in line with operational standards and individual client requirements

• Organize and oversee domestic and international courier shipments across Europe using various providers (e.g. DHL, FedEx, etc.)

• Identify, troubleshoot, and resolve operational issues in real time, including delays, data discrepancies, and last-minute client changes

• Support broader operational activities and contribute to special projects as required