Client Navigator

Homeless Children’s Network

Position Title: Kupona SUD Client Navigator 

SALARY: $70,000 Per Year 

SCHEDULE: Full-time position. Onsite/Hybrid

BENEFITS: Health, Dental, and Vision insurance; Commuter stipend

HOMELESS CHILDREN’S NETWORK MISSION STATEMENT

Homeless Children’s Network’s (HCN) mission is to decrease the trauma of homelessness and domestic violence for children, youth, and families; to empower families; and to increase the effectiveness of collaborative efforts among service providers to end homelessness and poverty.  Since 1992, HCN has empowered San Francisco’s underserved and historically marginalized communities citywide toward a brighter future with love, wholeness, and healing.

About Homeless Children’s Network (HCN)

Since 1992, HCN has been San Francisco’s leading nonprofit agency for comprehensive early intervention and mental health support for underserved and historically marginalized children, youth, and families experiencing homelessness, housing instability, or living in intergenerational poverty. Our mobile therapeutic model is both accessible and scalable, enabling clinicians to meet clients directly in the community. As the hub of a Collaborative of 60+ service agencies and community-based organizations, we serve over 2,500 clients each year, reaching those most reluctant to trust conventional mental health systems. Central to our work is our Afri-centric mental health and wellness model. This community-defined approach addresses health inequities and the persistent cycle of racism and trauma over generations. This model not only uplifts the Black/African American communities but also strengthens the behavioral health outcomes of all San Franciscans, fostering resilience, healing, and lasting change.

BLACK BIRTHING HEALTH PROGRAM OVERVIEW: 

Homeless Children's Network’s (HCN) Black Birthing Health Initiative (BBHI) is a comprehensive, vital community wellness program aimed at addressing the unique needs of Black/African American birthing individuals and their families in San Francisco. It mitigates, and where possible, removes barriers to care for Black/African American birthing persons, their children, spouses/partners. These barriers include the stigma associated with mental illness, distrust of the healthcare system, absence of culturally competent providers from diverse backgrounds, and lack of insurance or underinsurance. BBHI will contribute to ensuring that every Black/African American mother and birthing person has a strong support system in preconception, throughout pregnancy and childbirth, and postpartum. We envision a future of quality, universal maternal mental health access with equitable outcomes for all Black/African American San Franciscans and their families. This initiative is designed to promote mental health and wellness, provide client-centered and culturally tailored care, and ensure accessibility to essential services. BBHI offers a comprehensive range of services tailored to the unique needs of Black/African American birthing individuals and their families in San Francisco..

POSITION SUMMARY:

Provides case management support to self-referred individuals and clients referred from other programs and other service providers; elicits and responds to each person’s and family’s unique needs in housing, job searches, and job stability; offer referrals to adjunct services such as Substance Abuse Treatment, tutoring or other school support, and healthy food sources and recreational activities; and support pregnant/postpartum persons who are overwhelmed by the demands of multiple systems with assistance in navigating them. Reports to BBHI Director and Clinical Supervisor.    

Duties include but are not limited to those listed above in the efforts to support families in obtaining and/or maintaining stable housing.

REQUIRED QUALIFICATIONS:

Obtained a Bachelor’s degree, especially in Psychology, Sociology, Social Work, or similarly related field

Familiar with resources and communities in San Francisco, especially those dedicated to families with low income and experiencing homelessness/housing instability

Charismatic and outgoing, and look forward to networking and outreaching with individuals and organizations

Thrive in independent work while coming alive in a community of like-minded colleagues who share similar values

Tenacious and able to follow through in order to best support client needs

Willing to travel throughout San Francisco to meet with clients, families, and community partners as safety guidelines allow

HCN’s Community Culture

Of all the above important qualifications, bring the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality, not only of your professional life, but of what you hold dear.

Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.

Please have stories of your own life and how you have been a mover and shaker to transform these systems.

Please accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation.