Client Lead (Insurance/Banking)

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning be Yourself At Work culture and diverse talent.

• We are experts in Banking, Capital Markets, and Wealth and Asset Management.

• We are rapidly expanding our Insurance sector capability.

• We specialise in Digital Transformation, Data Management & Data Analytics, Business & Finance Transformation engagements, and IT transformation and Change programmes.

• We are committed to growing our business and hiring the best talent in the market.

• Our focus is on maintaining our agile and entrepreneurial culture.

Responsibilities and Expectations

To Capco:

• Help setup and ensure an effective recruitment process to attract top-tier tech talents.

• Evaluate Capco’s tech capabilities, identify and close gaps, and build a clear roadmap of skillsets the organization needs to stay at the forefront of technology trends and opportunities in both sales strategy and delivery capability.

• Stay on top of technology news and trends to capture future opportunities and foster a culture of continuous learning and innovation.

• Build a strong tech culture that promotes people growth by championing a lean and agile approach, and design key engagement activities to nurture and retain tech talents.

• Create a supportive environment that encourages a growth mindset and agile thinking, empowering employees to move fast and adapt quickly to changes.

• Foster an environment of innovation and creativity, cultivating an innovation team comprised of key tech superstars.

• Serve as a key problem solver and conflict resolver, addressing both technical and people-related challenges to drive positive outcomes.

• Strive for continuous improvement, acting as a change agent within the organization to enhance processes, capabilities, and overall performance.

• Rinse and repeat those once succeed. Start with Thailand, then expanding to APAC.

To our clients:

• Serve as a reliable problem solver, addressing technical, people, and process issues to ensure project success.

• Collaborate closely with clients to understand their specific needs and expectations, ensuring alignment throughout the project lifecycle.

• Champion a customer-centric approach, consistently delivering high-quality solutions that exceed client expectations.

• Proactively identify potential project risks and bottlenecks, implementing mitigation strategies to maintain project timelines and deliverables.

• Facilitate effective communication between cross-functional teams and stakeholders, promoting transparency and alignment on project goals.

• Establish and enforce best practices for project management, ensuring efficient resource allocation and streamlined workflows.

• Measure and monitor project progress using appropriate metrics, providing regular status updates to clients and key stakeholders.

• Implement continuous improvement initiatives based on client feedback and lessons learned, enhancing project outcomes over time.

• Build long-term relationships with clients, acting as a trusted advisor and resource for future technology initiatives and transformations.

• Actively seek opportunities for innovation and value-addition, introducing cutting-edge solutions and approaches to elevate project outcomes.

Why Capco?

We are expanding our business rapidly across Singapore and Asia. You will work on engaging projects with some of the largest banking and insurance clients in the world, projects that will deliver significant transformation and change.

We offer:

You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. Capco is not about organizational charts and layers – we operate with little hierarchy because we want all employees to feel that Capco is their firm. We warmly value diversity and inclusion and embrace our collective uniqueness – our culture is a strong, fresh, and invigorating difference from our competitors.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

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