Client Experience - Office Assistant

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Hiring Unit:
Athletics & Recreation

Position Summary:

Under the direction of the immediate supervisor, the Client Experience - Office Assistant will be expected to provide general assistance and customer service support in the Client Experience office. Responsibilities will include information distribution, membership sales and general customer service inquiries.

Duties

• Greet and welcome customers

• Respond to in-person, telephone and email inquiries

• Provide general information regarding Athletics and Recreation programs such as fitness courses, camps etc.

• Process membership registrations, locker sales, rentals, sports camps registrations etc.

Evening and/or weekend shifts may be required depending on the schedule/availability.

Other Qualifying Skills and/or Abilities

• Ability to learn new software

• Customer service-oriented

• Strong attention to detail

• Bilingual (French and English) required

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4.

For a definition of our language proficiency levels, please click here.

Minimum Education and Experience:

High School Diploma 1 Year Related Experience

Hourly Salary:

(AMUSE B) $16.50

Estimated Number of Work Hours per Week:

15 (Part time)

Position Start Date:

2026-04-06

Position End Date:

2026-08-31

Deadline to Apply:

2026-04-06

This position is covered by the AMUSE collective agreement.

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].