Client Experience and Office Manager

Dreаmix was founded 19 years ago by passionate IT students, who wanted to create the dreamiest workplace where everyone is heard, works under transparent management, and lives up to their full potential. Now, many years later, we deliver software solutions for renowned companies from Germany, the UK, Switzerland, and Silicon Valley. Dreamix provides quality software services and products for top enterprises around the world through Java and Web technologies.

We believe that the employer-employee relationship must be in the form of partnership not transaction. We are committed to investing as much as possible in our employees and we expect the same from you. Culture is what makes us different as we strongly believe in striving for mastery, teamwork, knowledge sharing, proactivity, a healthy lifestyle, and personal development.

At the moment we're looking for a Client Experience and Office Manager who’s outgoing, organized, and passionate about hospitality. This role is all about creating amazing first impressions and ensuring both our clients and our team have the best possible experience.

What you will do:

• Serve as the primary point of contact for client visits - creating a welcoming, seamless, and high-quality experience
• Leverage your in-depth knowledge of Sofia’s dining, hospitality, and event scene to book restaurants, hotels, and local experiences that create memorable visits for clients and guests
• Manage day-to-day office operations to ensure a tidy, organized, and fully functional workplace
• Prepare the office for client visits, including setting up meeting spaces, refreshments, and materials to ensure a polished and professional environment
• Order and manage office supplies, snacks, and refreshments to maintain a comfortable and productive environment
• Act as the liaison with external vendors (cleaning services, maintenance, supply partners, etc.) to maintain service quality and resolve issues
• Support team events, internal meetings, and special projects that enhance company culture and client satisfaction

What we expect:

• At least 1 year of experience in office management, hospitality, executive assistance, or a similar client-facing role
• Previous experience in event planning and organization will be considered an advantage
• Excellent English communication skills - both written and verbal
• Highly organized, detail-oriented, and proactive
• Outgoing, charismatic personality with a natural flair for making people feel welcome
• Strong local knowledge of Sofia, including restaurants, hotels, and venues
• Comfortable juggling multiple tasks and priorities in a fast-paced environment
• Confident with basic tech tools (Google Workspace, MS Office, calendar tools, etc.)
• A team player who takes pride in maintaining a beautiful and functional office

What you’ll get:

• A warm and supportive work environment where you can reach your full potential
• Flexible working hours that allow you to balance your work and personal life
• Opportunities for professional development, including certifications and training
• Additional benefits for academic teaching and speaking engagements
• Knowledge-sharing sessions where you can learn from our Dreamix team
• Team and company-wide events that bring us together
• Amazing week long summer office and winter office initiatives
• Additional health insurance and dental allowance to ensure your well-being
• MultiSport or CoolFit card to encourage a healthy and active lifestyle
• Office massages to help you relax and unwind

If you are interested in the opportunity, send us your CV in English!

Only shortlisted candidates will be contacted. The confidentiality of all applications is assured!

By applying for this job, you voluntarily agree and submit your personal information. Any personal data that you provide will be processed in strict confidentiality by Dreamix ltd. only for the purposes of selection and recruitment and will not be transferred to other data controllers unless required by law. It will be stored, processed, retrieved, and deleted in accordance with the GDPR.