Client Executive - Energy & Sustainability

Client Executive

Location: Hybrid | Leicester - two office days per week
Salary: from £24,950

Are you the kind of person clients trust to keep everything running smoothly?

Do you enjoy building relationships, solving problems and making sure nothing falls through the cracks?

Join a consultancy recognised for transparency and award winning service, with a 97 percent client retention rate built on trust and long term partnerships.

Why Consultus

At Consultus, we help organisations reduce energy costs, manage risk, and make real progress towards net zero – delivering tangible, measurable outcomes for some of the UK’s leading brands.

Recognised as Consultancy of the Year by Energy Live News and among the UK’s top independent TPIs, our success is built on transparency, excellence, and doing the right thing well.

Here, you’ll join a team that values your growth, supports your development, and empowers you to make a real impact on our clients and the wider energy and sustainability landscape.

What you’ll do

Working alongside an experienced Client Manager, you will support a portfolio of large industrial and commercial clients and act as their trusted day to day contact.

You will play a key role in ensuring every client receives a smooth, responsive and professional service.

You will:

• Handle and resolve client queries with clear, timely updates.

• Keep site lists accurate, sharing changes with internal teams.

• Set up new clients in our systems, manage LOAs and maintain clean data.

• Issue reporting to agreed SLAs, from site lists to consumption and cost insights.

• Liaise with suppliers by phone, email and Teams to progress outstanding issues.

• Help book tenders across Fixed, Flex, Metering and Water and keep renewals on track.

What you’ll bring

• Experience in an Account Manager, Client Executive or similar client facing role within the energy sector

• Understanding of the UK energy market, ideally including flexible energy procurement

• Confidence building relationships with clients and managing multiple stakeholders

• Strong organisation skills with the ability to manage several priorities and keep activity on track

• Comfortable using internal systems or CRM platforms and maintaining accurate client data

• A proactive and self driven approach, with the confidence to progress issues and keep clients informed

• A collaborative mindset and enjoyment of working as part of a supportive team

• Clear and professional communication, with a friendly and dependable approach

What you’ll gain

• The chance to work with major organisations on real energy and net zero challenges

• A supportive team environment with experienced colleagues to learn from

• Exposure to the UK energy market and sustainability landscape

• Hybrid working and a culture built on trust and collaboration

Ready to apply

If you’re people focused, organised and excited to help clients reach their energy and net zero goals, we’d love to hear from you. Apply today and let’s start the conversation.

Committed to Inclusion and Diversity

The Consultus International Group is committed to fostering an inclusive workplace where individuals from all backgrounds are valued. We encourage suitable applications from a diverse array of talent. For more information about our Disability Confident Commitment, please visit www.consultus.com/careers. Unfortunately, because we are unable to offer VISA sponsorship for this position, all applicants must be eligible to work in the UK. We may close applications early if we receive a high volume of interest.

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