Client Development Coordinator

Overview

FMI is the leading consulting and investment banking firm dedicated exclusively to the built environment. For more than 70 years, we have partnered with organizations across engineering and construction, infrastructure, and related industries to deliver deep industry expertise, trusted advisory services, and forward-looking insights. With a national and international footprint, FMI helps clients strengthen their businesses and navigate an increasingly complex and competitive marketplace.

The Client Development Coordinator supports FMI’s internal growth efforts by coordinating lead generation, sales operations, and marketing operations activities across all consulting practices. This role plays a key part in ensuring inbound leads are managed effectively, internal systems and data are maintained accurately, and consulting teams are equipped with the tools and information needed to serve clients well. We are seeking a detail-oriented, adaptable professional who is excited to learn, grow, and contribute across teams in a collaborative environment.

This is a full-time, hybrid schedule position based in our downtown Raleigh, NC, headquarters.

All applicants must be legally authorized to work in the United States on a full-time basis. FMI is not able to sponsor work visas at this time.

Key Responsibilities

Coordinate and support internal business development and sales operations across FMI consulting practices

Assist with lead management, tracking, and process optimization using CRM and marketing platforms

Route inbound leads and inquiries to the appropriate consulting practice and role, ensuring timely follow-up

Monitor and track data within business development systems to support reporting and visibility for client managers

Serve as a liaison between consulting practices and FMI’s Marketing team to support campaigns and outreach efforts

Assist with determining and executing customer outreach methods, including email campaigns and LinkedIn initiatives

Support client retention efforts by helping connect relevant client activity, registrations, and cross-practice opportunities

Coordinate association and influencer marketing activities, including acting as a point of contact for industry presentations and assisting presenters with content sharing and lead identification

Qualifications

Bachelor’s degree required

1–3 years of experience in marketing, business development, sales operations, or client management preferred

Experience working with CRM and marketing platforms (e.g., Salesforce) is preferred; prior exposure is a plus but not required

Proficiency with Microsoft Office Suite; familiarity with LinkedIn as a professional and marketing platform preferred

Strong analytical and critical thinking skills with the ability to synthesize information across systems and teams

Excellent organizational, time management, and attention-to-detail skills, with the ability to manage multiple priorities simultaneously

Strong written and verbal communication skills and the ability to collaborate effectively across teams

Ability to work well in a fast-paced, deadline-driven environment

Background in professional services, consulting, marketing, or a related business environment is a plus

FMI provides a comprehensive benefit package consisting of paid employee medical insurance, life insurance and LT disability, as well as other benefit elections. FMI’s package includes a strong 401(k) plan, PTO, and parental leave benefit.

FMI is an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.