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Client Care Worker

Confidential

Hamilton, Ontario permanent

Posted: February 6, 2026

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Quick Summary

Relief Client Care Worker, Housing and Outreach Services

Job Description

Relief Client Care Worker, Housing and Outreach Services

Posting #: 4255 Posting Date: February 6th,2026 Posting Closing: February 15th, 2026

 

Number of openings/positions: 2

 

Have you heard of us?

 

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford. We’re committed to equity, diversity & inclusion, and a healthy work-life balance. We would love for you to join our team!

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Relief Client Care Worker who demonstrates our values of compassion, accountability, responsiveness, and empowerment; to our clients, families, and each other.

The Client Care Worker will be working in the Supportive Housing Program to support 10 adults living with a dual diagnosis. In this position, you will be scheduled as needed and available within a 24-hour program, with greater need for overnight and afternoon shift coverage.

This is a unionized, relief position, with a rate of pay of $20.29 per hour. Hours per week will vary.

Key Responsibilities:

Provide specialized and individual services to individuals with complex needs, behavioural and mental health challenges in a residential setting

Offer crisis intervention as appropriate; using safety plans, care plans, emergency intervention, and on-call as appropriate.

Support clients as needed activities of daily living, life skills, and recreation.

Regular checks on clients to ensure they remain safe and stable

Cleaning of the program common areas, and any preparation that can be completed to assist in the following shifts

Documentation such as case notes, med documentation, and cash counts

Client medication administration and basic health monitoring

Team meeting attendance, communication, and shift change documentation

To interact with clients in a dignified and professional manner acknowledging their strengths and following a client-centered approach.

What you will bring:

Post-secondary degree/diploma in Social Services, or relevant equivalent required.

Current First Aid/CPR and NVCI certifications.

Minimum of 6 months to 1 year of experience, effectively working with marginalized populations and a demonstrated ability to form rapport with target populations preferably in a residential setting.

Experience providing client-centered services within a multi-disciplinary team of providers.

Invest in Yourself as we Invest in You! Wesley offers…

A positive work culture that prioritizes all staff having an opportunity to contribute

A supportive team that will empower you to achieve great milestones!

Fun and engaging organizational events such as our Staff Appreciation Event

Professional development and training opportunities

Employee Discounts

Please Apply Via: Our Wesley Bamboo Portal: 

 

Click on this link: https://wesley.bamboohr.com/jobs/

From there you can access all of Wesley’s job postings

 

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.

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