Client Administration- Contract Management- Officer

The Client Administration Team was established to solve for non-standard fee schedules, non-compliance with the storage of Contracts and Fee Schedules in the Enterprise Contract Management Solution (ECMS) repository, and accuracy in the billing intake process. As subject matter experts on the process of facilitating the fee schedules from initial draft into ECMS thus reducing the need for future remediation efforts. This will be further enhanced with the design and build out of an automated end-to end Client Lifecycle Management (CLM) function focused on a seamless and transparent client set up process for our clients. 

We are seeking a detailed oriented person who has the ability to meet deadlines in a fast-paced environment and possess problem solving and resolution skills to join our Client Administration team in India. In this role, you will be responsible for drafting fee schedules and ensuring non standards and notable provisions within the associated underlying agreement follow the proper governance structure. The ideal candidate will have excellent analytics and problem-solving skills, as well as the ability to think strategically and build relationships with our client coverage teams.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

• Draft fee schedules leveraging existing standards; where non-standards are requested, submit to Product’s exception process.

• Ensure new and amended contracts flow from the automated workflow tool into ECMS within 30 days of execution.

• Establish strong relationships within the Client Coverage team and become deeply embedded within their process

• Drive consistency and standardization

• Partner with key internal stakeholders to ensure continuous improvement of process redesign

What we value

These skills will help you succeed in this role

• Excellent analytical, problem-solving, communication and presentation skills, with the ability to build relationships and influence others

• Demonstrated ability to work independently and manage multiple priorities effectively while having strong attention to detail and accuracy in work

• Possess personal qualities of integrity, leadership and credibility

• Stakeholder management.

Education & Preferred Qualifications

• Ideal candidate has between 8-12 years of relevant financial services or consulting experience

• Contract drafting or fee schedule experience

• Knowledge of State Street’s products and services

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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