Clerical Associate - Mental Health Child and Adolescent Unit

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

The Clerical Associate provides clerical support for the clinical team.

Accountabilities:

• Processing referrals through centralized intake
• Registration
• Managing statistics
• Effectively interacting with patients and staff
• Staff scheduling
• Reception
• Telephone answering
• Word processing
• Data entry/computer applications
• Other related duties as assigned

• Fluent in English (speaking, reading, writing and comprehension)
• Post secondary education
• Transcription skills required
• Medical terminology required
• Typing skills of 45/wpm required
• Proficient in Meditech patient registration and MSM medSchedule
• Proficient in Word/Excel and other Microsoft applications required
• Must have a minimum of one year recent related office experience
• Excellent organizational, interpersonal and communication skills
• Ability to react appropriately in a crisis situation
• Excellent attendance and work record
• May be required to travel between and work at all Osler sites
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Hours: Currently Days, 8 hours including weekends and statutory holidays (subject to change in accordance with operational requirements)

Salary:

Minimum:     $26.31 per hour

Maximum:    $28.49 per hour

Internal application deadline: March 24, 2026 

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.