Cleaning Coordination Assistant

Job Title: Cleaning Coordination Assistant

Location: Remote (Cape Town, South Africa) – within commuting distance to Stellenbosch

About Us

We are a well-established and growing Property Management and Maintenance company based in Southwest London, operating across the entire city. The successful applicant will join a team managing maintenance obligations for our 600 managed properties, as well as external client sites as we continue to expand.

No two days are the same, as you will undertake a wide range of tasks each week. Problem-solving, time management, and organisation are essential to ensure that contractors and tradesmen arrive on time, work within budget, and complete the required tasks to meet both their obligations and our company’s commitments to the properties we manage.

About the Role

We are seeking a Cleaning Coordination Assistant to coordinate and manage the cleaning obligations of our buildings. This role involves scheduling works, liaising with contractors, arranging building access, monitoring and updating job reports, managing invoicing, and supporting business development to grow our contracts portfolio.

The ideal candidate is proactive, highly organised, and able to manage multiple responsibilities efficiently while maintaining high standards.

Key Responsibilities

Efficiently schedule works using our coordination software to maximize revenue and minimize travel times and costs.

Compile and submit reports on completed property visits, while undertaking actions for visits requiring further work or client interaction.

Provide excellent customer service to all internal and external stakeholders.

Research and analyse the property portfolio, supporting business development to maximise revenue.

Skills & Experience

Basic knowledge and experience within the maintenance or property industry.

Proficiency in Microsoft Excel; familiarity with Microsoft 365 and ability to learn additional software applications.

Previous experience in coordinating, scheduling, and reporting.

Strong work ethic: committed, hardworking, and takes pride in high-quality results.

Proactive and inquisitive: eager to learn, take initiative, and understand tasks thoroughly.

Excellent attention to detail: able to spot and correct errors before they escalate.

Multitasking mastery: organised and calm under pressure while managing multiple responsibilities.

Balanced and empathetic: determination paired with patience and understanding.

Efficient time management: able to complete daily tasks within set timelines (and more when possible).

Team player with strong interpersonal skills: approachable and works well with colleagues, clients, and contractors.

Supportive and willing: a can-do attitude and willingness to assist others.

Organised and structured: maintains systems, tasks, and communications for smooth operations.

Problem solver: able to resolve challenges independently or collaboratively.

Trustworthy and discreet: maintains integrity and professionalism with sensitive information.

Excellent communication skills: clear, respectful, and confident, both written and verbal.

Additional Requirements

Available for a trial day as part of the recruitment process.

Reliable fibre internet connection.

Loadshedding solution (e.g., UPS, battery backup, inverter).

Benefits

Salary: ZAR 15,000–17,000 per month (dependent on experience).

Working hours: Monday to Friday, 09:00–18:00 SAST.

15 days annual leave plus South African public holidays.

Ongoing training and development opportunities.

Fully remote role with occasional office visit requirement.

We are committed to equality, diversity, and mutual respect. Candidates must have the legal right to work in South Africa. The company reserves the right not to fill this position.