CLASS Program Director

Position Summary

We are seeking an experienced and motivated CLASS Program Director to oversee the daily operations and service delivery of the Community Living Assistance and Support Services (CLASS) program. The Program Director ensures high-quality services for individuals with disabilities while maintaining compliance with state and federal regulations.

This leadership role is responsible for managing program staff, coordinating services, maintaining documentation standards, and supporting individuals in achieving meaningful, independent lifestyles in the community.

The CLASS Program Director plays a key role in:

Promoting health and safety

Supporting individuals in achieving personal goals

Ensuring efficient use of program resources

Ensuring compliance with CLASS and CFC program requirements

Key Responsibilities

Oversee overall operations of the CLASS program in accordance with regulatory requirements

Ensure services are delivered according to each Individual Plan of Care (IPC)

Hire, supervise, and train staff involved in service delivery

Coordinate with therapy providers, case management agencies, and community partners

Maintain accurate documentation, billing oversight, and program compliance

Participate in Service Planning Teams (SPT)

Develop habilitation plans based on individual needs

Ensure timely submission of required documentation to HHSC

Monitor service delivery to ensure services are provided by qualified personnel

Identify and utilize community resources prior to requesting CLASS funds

Support quality assurance initiatives and continuous program improvement

Other duties as assigned

Required Qualifications

Education

Bachelor’s degree in social work or related field OR

High school diploma/GED with at least four years experience in programs serving individuals with disabilities

Supervisory experience preferred

Experience

2–4 years experience in community programs for individuals with disabilities

Experience with regulatory compliance and documentation standards preferred

Experience coordinating care or services across interdisciplinary teams

Skills & Competencies

Strong understanding of CLASS and CFC regulatory requirements

Excellent organizational and leadership skills

Strong written and verbal communication skills

Ability to assess client needs and develop appropriate service plans

Ability to supervise staff and coordinate service providers

Proficiency in Microsoft Office (Word, Excel)

Ability to learn client management software (VESTA experience preferred)

Strong problem-solving skills and attention to detail

Spanish language skills are a plus

Additional Requirements

Valid Texas Driver’s License with acceptable driving record

Ability to travel to client homes within assigned service areas

Ability to lift supplies and assist with physical assessments when necessary

Ability to work independently and manage multiple priorities

Work Environment

This position involves a combination of office and field work, including travel to client homes and coordination with service providers. The role requires strong time management skills, organization, and the ability to meet deadlines efficiently.