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Claims Supervisor - Med Only

Cottinghambutlerinsuranceservicesinc

Dubuque, Iowa, United States (Dubuque, IA) permanent

Posted: May 19, 2026

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Quick Summary

A Claims Supervisor role involves leading a team of claim administrators and providing guidance on complex claims, with a focus on quality and documentation.

Job Description

CBCS, a division of Cottingham & Butler, is seeking a driven leader to join our Workers’ Compensation team and lead a team of Claim Administrators. This role combines people leadership with technical oversight to ensure high-quality claim handling and client service.

Responsibilities

• Lead, coach, and develop a team of Claims Administrators

• Review claims for quality, adherence to best practices, and proper documentation

• Provide guidance on complex claims, escalation decisions, and reserving strategies

• Monitor team performance against key metrics

• Support hiring, onboarding, and ongoing training of team members

• Maintain strong communication with clients, injured workers, and providers

Qualifications

• Prior business or claims experience preferred; leadership experience a plus

• Strong communication, critical thinking, and organizational skills

Do you think this might be a fit for you? Send us your resume – we’d love to talk!

Pay & Benefits

• Salary – Flexible based on your experience level.

• Most Benefits start Day 1

• Medical, Dental, Vision Insurance

• Flex Spending or HSA

• 401(k) with company match

• Profit-Sharing/ Defined Contribution (1-year waiting period)

• PTO/ Paid Holidays

• Company-paid ST and LT Disability

• Maternity Leave/ Parental Leave

• Company-paid Term Life/ Accidental Death Insurance

About Cottingham & Butler Claims Services

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn

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