Claims Specialist

Rohlik

Prague, Czech Republic, Czech Republic permanent

Posted: May 12, 2026

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Quick Summary

As a Claims Specialist, you will be responsible for handling claims and communicating with external parties, including suppliers and logistics teams, in a fast-paced environment with a focus on customer satisfaction.

Required Skills

Customer Service Inventory Management Attention to Detail Problem Solving Communication Analytical Skills Conflict Resolution Time Management Customer Focus

Job Description

Do našeho týmu na skladě v Horních Počernicích hledáme novou posilu. Administrativa a skladové prostředí ti není cizí a chceš se stát součástí jednoho z nejambicióznějších projektů v ČR, hledáme právě TEBE!

Detailní popis pozice

• Samostatně řešíš reklamace na skladě

• Komunikuješ s dodavateli ale i dalšími odděleními ve firmě

• Spravuješ si evidenci vratných obalů

• Všechny pracovní povinnosti si budeš organizovat sám/a

• Úzce spolupracuješ s administrátory příjmu zboží

Požadujeme

• Zkušenosti v podobné pozici

• Přesnost a zodpovědnost

• Schopnost rychle se rozhodovat, když standardní metody nestačí

• Schopnost zachovat klid a zvládat více priorit pod tlakem

• Schopnost řešit konflikty a zjednodušovat a strukturovat složité situace

• Vynikající komunikační a vyjednávací schopnosti

• Analytické myšlení a schopnost interpretovat data

• Zaměření na zákazníka

Nabízíme

• Možnost placeného volna

• Dotované obědy na pracovišti

• Rohlik Xtra účet s 10% slevou na vše

• Příspěvek na ošatné 86,-/směna

• Odměňování zaměstnanců mezi sebou (= vouchery do ALZY, NOTINO apod.)

• Multisport karta

• Fajn firemní akce

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