Claims Administrator- Large Loss claims

About Zego

At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post's Claims & Fraud Awards. And we’re only just getting started.

That’s where you come in...

We’re on the lookout for a passionate, driven, and eager Claims Administrator to grow with our team in Halifax.

This is a great opportunity for individuals without prior insurance experience, but who are eager to learn and thrive in a dynamic environment within an Insurance company.

What you will be doing

• You will become a valuable member of an expanding Claims team, playing a crucial role in achieving the company's objectives.
• Coordinate Cases and assist with the day-to-day management of large loss claims
• Ensure all expert reports, invoices, and legal documents are accurately indexed.
• Process payments, track reserves, and assist in the preparation of financial spreadsheets
• Ensure ShareDo data is 100% accurate and up-to-date
• Help coordinate site visits, meetings, and multi-party conference calls.
• Proactively liaise with policyholders, the police, suppliers, and claimant solicitors to gather essential evidence and reports.
• Ensure excellent levels of customer satisfaction and provide professional customer and administrator support.

What you will need to be successful

• You bring existing Insurance Claims experience.
• You’ve a borderline-obsessive attention to detail.
• You can write in a clear, professional way and aren't afraid to pick up the phone.
• You’re resilient, complex claims can be fast-paced and high-pressure
• You’re curious, you don't just want to "input data", you want to understand why a claim is being handled a certain way.
• You’ve an eye for detail and a flair for building rapport.
• You’ve the ability to multitask, set priorities and manage time effectively.