Claims Adjuster

We’re Sandbox, a mutual insurance company built on the principles of creating, learning, growing, and having fun doing it. We’ve been around for over a century now, with a focus on one thing:

Delightfully Simple Insurance.

Sandbox is inclusive, engaging, and growing incredibly fast, so working with us is actually exciting! If you’re ready to take ownership, solve complex problems, and make a real impact, join the Sandbox team!

We are looking to fill a Claims Adjuster position based in Calgary, AB. As our Claims Adjuster, you’ll be responsible for investigating, negotiating, and settling a wide variety of claims including personal, auto, farm, commercial, liability, and injury. Working within an assigned territory, you’ll play a critical role in delivering fair, timely, and thoughtful outcomes for our members, especially when they need us most.

WHY YOU’LL WANT TO BUILD WITH US

Well, because Sandbox really is a sandbox — a giant playground for grown-ups who want to laugh, be creative, work dynamically, and take on new opportunities.

On top of our incredible culture and amazing people, we also offer a bunch of awesome perks, like:

Payday Perks: Competitive annual salary

Level Up: Ongoing professional development, including support for CIP courses

Health & Wellness: Comprehensive benefits for you and your family

Vacation Goals: Annual paid vacation time

Best of Both Worlds: A flexible/hybrid work program, where applicable

Bonus Days: Earned Day Off (EDO) every three weeks — that’s like 17 extra days off a year!

Parking: Free electrified parking at head office

Community Care: Two paid volunteer days each year

Ride into the Sunset: DC pension plan with 6% employer match

DIVE IN AND MAKE A SPLASH EVERY DAY BY:

Investigating claims, establishing reserves, and negotiating fair and equitable settlements

Interpreting and clearly communicating policy coverage to insureds, claimants, and legal representatives

Reporting complex or high-value claims to senior claims leadership

Preparing detailed reports, assessments, and documentation throughout the claims process

Representing Sandbox at industry and community events while maintaining strong relationships

Inspecting risks to support underwriting insights and loss prevention efforts

Traveling within your assigned territory to conduct on-site investigations

Supporting continuous improvement and taking on additional responsibilities as needed

WHAT YOU BRING TO SANDBOX:

Experience: Minimum of 5 years in the insurance industry, ideally in claims adjusting

Education & Credentials: Progress toward or completion of CIP designation (or willingness to pursue)

Communication Skills: Strong verbal and written communication with excellent interpersonal abilities

Negotiation Skills: Confident in interviewing, conflict resolution, and reaching fair outcomes

Analytical Thinking: Ability to interpret policy wordings and make sound, timely decisions

Resilience: Comfortable handling sensitive, complex, and sometimes high-stress situations

Independence: Self-driven with the ability to manage a dynamic workload and shifting priorities

Technical Skills: Proficient with standard office technology and reporting tools

Mobility: Valid driver’s license and willingness to travel regularly, including occasional overnight stays

WHAT THE ROLE DEMANDS

This role is hands-on and dynamic. You’ll regularly travel to investigate claims, sometimes in challenging environments such as damaged structures, adverse weather, or hazardous conditions. The work requires focus, adaptability, and a willingness to step into complex real-world situations to get the job done right.

COME OUT TO PLAY

Serious about fun? So are we. Apply now and make a meaningful impact when it matters most.

We thank all interested candidates; however, only those considered for an interview will be contacted.