Citizen Engagement Digital Manager

About Us

Issue One is committed to protecting the American rule of law and winning game-changing reforms to fix our broken political system and ensure it works for everyone. 

Since 2014, Issue One has worked to educate the public and Congress to pass legislation to increase transparency, strengthen government ethics and accountability, reduce the influence of big money in politics, protect the freedom to vote, and strengthen U.S. elections.

Issue One is helping lead the fight to protect American democracy in 2026 through our Check the Exec campaign, a comprehensive effort to educate, organize, and activate bipartisan constituencies against democratic backsliding. This campaign combines grassroots networking, grasstops power-building, narrative change, and Capitol Hill advocacy to restore critical checks and balances. The Hill component of this campaign (We the People Playbook) is a bipartisan platform to reclaim core constitutional powers that have been abdicated by Congress.

Position

The Citizen Engagement Digital Manager leads strategic digital organizing efforts that strengthen supporter engagement and drive measurable campaign impact. This role is responsible for designing and executing digital strategies that mobilize supporters, grow online communities, and convert engagement into action across Issue One’s campaigns and initiatives.

The ideal candidate brings strong organizing instincts, advanced digital skills, and a passion for community-driven campaigns. This role works closely with the Campaigns, Communications, Development, and Advocacy teams to ensure digital organizing is aligned with organizational priorities and campaign goals.

Responsibilities

Digital Organizing & Mobilization (35%)

Develop and implement digital organizing plans to recruit, train, and mobilize volunteers and supporters.

Build and manage digital communities across email, SMS, Slack/Discord, and social media platforms.

Coordinate digital rapid-response actions across multiple platforms.

Create compelling calls to action that drive sign-ups, turnout, fundraising, and other organizational goals.

Lead the implementation and effective use of digital organizing tools and platforms.

Content Creation & Production (35%)

Draft and edit high-performing email, SMS, and social media content aligned with Issue One’s voice and goals.

Produce and publish rapid-response digital content, including graphics and short videos, with design and communications support as needed.

Maintain brand standards and accessibility best practices across all digital outputs.

Program Management & Leadership (15%)

Oversee digital workflows, calendars, and project pipelines.

Collaborate closely with Communications, Campaigns, and Development teams to align digital efforts with organizational priorities.

Manage relationships with digital vendors, consultants, and creative contractors as needed.

Data, Analytics & Optimization (15%)

Track, analyze, and report on digital metrics, including list growth, engagement, conversion rates, and mobilization outcomes.

Conduct testing and implement data-driven improvements to increase impact.

Maintain accurate records in CRM and engagement platforms, including EveryAction, Action Network, HubSpot, and Salesforce.

Job-Related Knowledge, Skills, and Abilities

Minimum of 3-5 years of experience in digital organizing or digital campaigning in nonprofit, advocacy, political, or movement settings, including serving as a manager or strategist.

Demonstrated success running digital programs that drive measurable organizing outcomes such as signups, turnout, or fundraising.

Strong writing and storytelling skills, with the ability to produce fast, persuasive digital content.

Proficiency with major digital platforms, including email CRMs, social scheduling tools, peer-to-peer texting platforms, action tools, and analytics dashboards.

Strong project management skills, with the ability to balance multiple priorities and meet deadlines in fast-moving environments.

Familiarity with grassroots organizing, field programs, or political campaigns.

Knowledge of A/B testing, multivariate testing, or advanced analytics.

Graphic design or video editing experience using tools such as Canva, Adobe Suite, or CapCut.

Excellent collaboration skills and ability to work effectively across teams.

Commitment to equity, inclusivity, and community-driven organizing.

Passion for or interest in democracy reform and civic engagement.

Location

This role is a full-time, fully benefited position requiring 40 hours per week. It’s preferred that the candidate reside in the Washington, DC area and participate in IO’s hybrid work environment. This arrangement allows staff to come to the office two days a week (Tuesdays and Wednesdays) and work remotely on the other three days. While the opportunity to work outside of the DC area is possible, it would require additional conversations between the hiring manager and applicant before an employment offer is made. 

Benefits 

Issue One has developed a comprehensive benefits package that invests in our staff to improve their health and promote a solid work-life balance. 

All full-time employees are eligible for a platinum health plan, with Issue One paying 100% of the premium. The organization also covers 75% of the premium for all spouses and dependents of IO staff. 

Staff receive over 50 paid days off annually, including holidays, vacation, personal time, and office-wide closures. 

Issue One provides reimbursements and stipends for internet and commuting, and promotes a hybrid work environment that allows for working from home while establishing regular in-person office opportunities twice a week.

Issue One offers wellness reimbursements and student loan assistance. Additionally, all staff members are encouraged to participate in professional development throughout the year, and the organization offers several opportunities for fun and fellowship. 

Physical Demands 

Most work is carried out in an office-like environment, where projects are completed at a desk for extended periods and tasks are performed using a computer.

During special events, the Manager may be required to stand for extended periods and travel occasionally.

The Manager may need to lift, push, and/or carry items in excess of ten (10) pounds.

Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the job as described.

Tentative Recruitment Timeline

Jan. 7-23: The position is posted, and resumes are collected 

Jan. 26-28: Resumes are screened and top candidates are identified for interviews.

Jan. 29-Feb 6: First-round panel interviews take place.

Feb. 9-11: Second-round panel interviews with finalists take place.

Feb. 12: Preferred candidate named and the role offered (contingent on a background check and verification of all educational credentials). 

March 2, 2026: New candidate begins (flexible start date) 

Special Note: While our organizations will do their best to follow the above timeline, there are instances where the selection process is shortened or delayed due to circumstances beyond our control. The organizations will do their best to update all selected candidates on any changes to the timeline. In addition, while resumes may be submitted after Jan. 23, there’s no guarantee they will be screened for a potential interview.

DEI Philosophy and Self-ID Questionnaire 

Diversity, equity, and inclusion (DEI) drive everything we do. We celebrate each individual's unique perspectives and experiences to our team. Your voice matters to us, and we're committed to creating an environment where everyone feels valued and respected.

As part of our ongoing DEI efforts, we invite all applicants to complete our self-identification questionnaire voluntarily. Rest assured, your responses are confidential and have no impact on your job application. This survey helps us better understand our diverse community, ensuring everyone has equal success opportunities.

Due to the volume of applications, we will, unfortunately, be unable to acknowledge receipt of all applications. No phone calls, please. 

Non-Discrimination and Harassment Policy

Issue One is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and all other employment laws and regulations. We intend to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), reproductive health decisions, marital status, personal appearance, matriculation, political affiliation, credit information, employment status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, homeless status, or any other status protected by federal, state, or local laws. Issue One is dedicated to the fulfillment of this policy in regard to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, rates of pay, fringe benefits, and other compensation, the application of disability and/or temporary disability policies, termination, and all other terms, conditions, and privileges of employment.