Cisco Voice Engineer

Confidential

Oklahoma City, Oklahoma Hybrid permanent

Posted: March 23, 2026

Required Skills

Job Description

Cisco Voice Engineer (CUCM)

Type: Contract-to-Hire

Candidate Location Requirement: Hybrid in Oklahoma City

About the Role:

Morris Technology Solutions (MTS) is seeking a highly skilled Cisco Voice Engineer with CUCM design and implementation expertise to support a healthcare infrastructure project. This is a high-impact, hybrid role focused on the design, maintenance, and architecture of Cisco-based voice systems, including Call Manager (CUCM) and associated telephony infrastructure.

Responsibilities:

Lead the design, architecture, implementation, and ongoing support of Cisco Voice (CUCM) systems.

Collaborate with network teams to ensure QoS and system interoperability within hospital systems.

Conduct site surveys, assessments, and system upgrades where necessary.

Document configurations and procedures to support long-term maintenance.

Troubleshoot call routing, device registration, and dial plan issues.

Support cutovers, escalations, and post-deployment testing.

Coordinate closely with hospital IT teams and vendors to ensure compliance and uptime.

Requirements:

5+ years of hands-on experience supporting Cisco voice environments.

Proven experience in CUCM (Cisco Unified Communications Manager) design and deployment (Required).

Strong understanding of dial plans, SIP trunking, gateways, QoS, and H.323/SIP protocols.

Previous experience working in a hospital or healthcare IT environment is strongly preferred.

Relevant Cisco certification required (e.g. CCNP Collaboration or equivalent).

Excellent communication and troubleshooting skills.

Ability to travel on-site (roughly 30%) as needed.

Additional Notes

Candidates must be comfortable working in a healthcare setting.

Compliance with general hospital onboarding policies (e.g., immunizations, screenings) is required.

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