Chinese Guest Relations Officer (Expatriate) - AYANA BALI

AYANA Hospitality

Bali, Bali, Indonesia permanent

Posted: December 29, 2025

Interested in this position?

Create a free account to apply with AI-powered matching

Quick Summary

We are looking for a Mandarin Guest Relations Officer to work at our luxury resort in Bali, Indonesia.

Required Skills

Customer Service Language Proficiency Problem Solving Attention to Detail Emotional Intelligence Health and Safety Compliance POS Systems Communication Skills Multilingual

Job Description

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Mandarin Guest Relations Officer (Native) to work with our Rooms team at the finest 5-star luxury resort in Bali.

Responsibilities

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate to Guest Relations Manager when needed
• Ensure compliance with health and quality standards

Requirements:
• Minimum of 1 year experience in the same position in a large luxury resort
• Experience in operating OPERA system
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

• Fluent in Korean, Mandarin, Japanese or other languages is advantage

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Create Free Account Sign In

← Browse all jobs