Chief of Staff for the Division of HPD Tech

About the Agency:

The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health

- We create opportunities for New Yorkers through housing affordability

- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team:

Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. The Office of HPD Tech leads the agency’s effort to transform HPD through technology by promoting productivity and eliminating manual processing, shrinking costs, and increasing the pace of work. HPD Tech works to improve effectiveness of business processes using core applications for flawless execution. HPD Tech empowers decision makers with access to quality (complete and accurate) information to anticipate and pro-actively react to building, neighborhood and market conditions.

The Office of HPDTech is composed of 7 units: CIO (Chief Information Office), CTO (Chief Technology Office), CPO (Chief Product Office), Budget, Enterprise Architecture, Planning & Compliance, and Information Security.

Your Impact:

As the Chief of Staff for the Division of HPD Tech, you will respond to the needs and requests of the Chief Information Officer in terms of COS functions, CIO special assignments and mission critical work. The Chief of Staff will make decisions impacting all TECH units regarding hiring and civil service actions. The Chief of Staff will work closely with the Chief Information Officer and executive leadership.

Your Role:

Your role is to be the point of contact for disseminating information and policy to staff and management as appropriate and maintaining all relations with Human Resources and Civil Service actions. The Stakeholders include: Staffing Division team, all HPDTECH hiring managers, executive staff, Client Services, General Services, and Procurement. The internal partners include: Human Resources, HPD Budget, and General Services.

Your Responsibilities:

- Manage all staff personnel actions in coordination with Human Resources (HR) and HPD Budget, including hiring, terminations, promotions, and probationary advisements.

- Serve as the primary personnel liaison with HR.

- Coordinate Civil Service actions and appointments in partnership with HR.

- Lead the Full-Time Employee (FTE) hiring process, including civil service requirement screening, work authorization review, interview scheduling, hiring paperwork preparation, onboarding, and staff inactivation.

- Partner with HR and Budget to process salary actions, promotions, and civil service or business title changes.

- Maintain comprehensive personnel and organizational records, including master files, staff/consultant/temp counts, vacancies, OMB actions, organizational charts, HPD TECH phone directory updates, seating plans, and staff assignments.

- Prepare and deliver personnel status reports and produce ad hoc reports (e.g., staff leave/absence reports, COVID response needs, furlough tracking).

- Act as the primary point of coordination for the CIO, managing priorities, follow-ups, and escalation of critical issues.

- Represent the CIO in meetings and communications, preparing responses, presentations, and briefings for both internal and external stakeholders.

- Oversee planning and execution across cybersecurity, enterprise technology, and product teams to maintain alignment with agency objectives.

- Track and monitor deadlines, deliverables, and performance metrics to ensure CIO initiatives and overseeing special projects stay on schedule working in collaboration with PMO.

- Facilitate teams in identifying needs, documenting risks ensuring the CIO and leadership remain informed and prepared.

- Provide operational oversight for teams and units reporting to the CIO, ensuring strategic priorities are translated into clear, actionable plans.

- Create operational and standardized policies for staff, establishing best practices for organizational behavior and operational excellence.

Required Skills

- Ability to coordinate a large office of computer professionals engaged in the development and maintenance of complex systems and services

- Excellent knowledge of NYC civil service system.

- Excellent administrative, management, strategic, and operational planning skills.

- Excellent organizational and communication skills and detailed follow through skills to monitor and report on the status of open issues.

- Exceptional written, oral, and interpersonal skills.

- Ability to work independently, exercise professional judgment, and have discretion.

- Ability to work under pressure and manage competing priorities.

Preferred Skills:

- Excellent knowledge of Excel and Lucid.

COMPUTER SPECIALIST (SOFTWARE) - 13632

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.