Chief of Staff for a U.S. Haircare and Beauty E-commerce

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Role Overview

Our client is a U.S.-based e-commerce that specializes in haircare and beauty products, particularly focusing on hair extensions, wigs, and related hair products. They offer a variety of textures, styles, and colors, catering mostly to consumers looking for premium or high-quality hair products.

We are hiring a Chief of Staff to the CEO to drive company-wide execution, enforce operational rigor, and ensure strategic initiatives deliver flawless results.

This is not a task-tracking role — it’s an enterprise execution role.

As the CEO’s execution partner, the Chief of Staff ensures alignment across Growth, Brand, Product, and Operations, while proactively removing bottlenecks that hinder scale.

Your mandate is clear and demanding:

• Launch initiatives on time, every time.
• Assign clear ownership for every project.
• Ensure nothing falls through the cracks.

This role is ideal for a high-potential operator who aspires to take on broader P&L responsibility in the future.

This role is open to all United States residents.

Your Responsibilities

Core Responsibilities

CEO Execution Partner

• Translate CEO priorities into structured execution plans
• Ensure strategic initiatives move from idea to implementation seamlessly
• Maintain alignment across executive leadership
• Surface risks early and drive solutions quickly

Company-Wide Execution Discipline

• Architect and enforce execution frameworks across departments
• Ensure every initiative has clear ownership, timelines, and measurable outcomes
• Hold teams accountable to deadlines and commitments
• Escalate issues that threaten execution velocity

Expansion & Launch Infrastructure

• Oversee execution of growth initiatives, product launches, campaigns, and new channel expansion
• Build repeatable launch frameworks
• Tighten timelines and eliminate friction across cross-functional efforts
• Improve launch velocity without sacrificing quality

Systems & Process Optimization

• Audit workflows across departments
• Standardize documentation and operational processes
• Increase transparency into project status, risk, and resource allocation
• Continuously improve systems for speed and clarity

Organizational Alignment

• Identify communication gaps and structural inefficiencies
• Improve interdepartmental coordination
• Strengthen accountability structures across leadership

Requirements:
We are looking for a highly structured, systems-oriented operator with the potential to grow into enterprise leadership:

• Proven experience driving execution across complex, cross-functional initiatives
• Experience operating within fast-growing consumer brands (CPG preferred)
• Strong cross-functional influence and executive communication skills
• Demonstrated ability to optimize systems, not just manage projects
• High ownership and comfort operating in high-intensity environments

Ideal Candidate

• Obsessed with clarity, speed, and execution standards
• Comfortable enforcing accountability across senior leaders
• Strong strategic thinker with operational depth
• Sees bottlenecks before they become problems
• Works with urgency and discipline
• Aspires to grow into a President-level operator

Why This Role Matters

At our scale, execution is the constraint.

The Chief of Staff will ensure that strategy turns into results — consistently, cleanly, and without operational drag.

This is a high-impact role with a clear path to expanded leadership responsibility.