Chief Merchant Officer

A Tradition of Excellence

Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel literally across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 140 stores, we offer a wide selection of high-quality tile products, exclusive designs, expert staff and amazing customer service.

The Senior Vice President, Chief Merchant Officer is a critical leadership role responsible for overseeing all aspects of the product lifecycle, from strategic planning and inventory management to vendor negotiations and team leadership. This position plays a vital role in shaping the company’s brand identity, managing cash flow, and ensuring alignment with market trends and consumer demands.

Key Responsibilities

• End to End Supply Chain and Operations:

Sourcing and Procurement

• Vendor Management (Globally)

• Strategic Sourcing (Globally within existing and new origins)

• Procurement (Globally replenishment and forecasting)

• Transportation (International Costing & optimization)

• Continuous Improvement (suppliers, transportation, distribution)

• Technology (SAP, GIB, Project44)

• Mentoring team and cross-functional collaboration and understanding

Product Management and Lifecycle

• Up on Trends in industry (related industries)

• Material Master Administration (Set-up, status)

• Cost, Pricing & Margin structure (Costing Optimization Expert)

Design and Product Development

• Coordinate Design Partnerships

• Design Partnership relationships

• Continuous Improvement (partnerships, designs, processes)

Distribution, Transportation and Manufacturing

• Manufacturing (Globally with our partners around the globe and internally with our Superior Manufacturing)

• Distribution Operations (Receiving, storage, shipping)

• Transportation (Domestic Internal and 3rd Party Optimization)

Inventory Management:

•Monitor and control inventory levels to ensure optimal stock placement and availability.

Vendor Negotiations:

•Lead negotiations with vendors to secure favorable terms and agreements.

•Manage supplier relationships and contracts to ensure consistent product quality, availability, and competitive pricing.

Team Leadership:

•Provide strategic direction and oversight to Purchasing, Supply Chain, and Distribution teams, fostering collaboration with Store Experience, Web, Training, and Marketing teams.

•Align team efforts with the company’s product strategy and organizational goals.

•Mentor and develop team members to enhance their skills and drive overall team success.

Brand Identity:

•Shape and reinforce the company’s brand identity, ensuring alignment with target markets and customer expectations.

•Collaborate with the Marketing team to create impactful campaigns and messaging that resonate with customers.

Qualifications

•Proven experience in product strategy, merchandising, and vendor management, preferably in the tile, flooring, or building materials industry.

•Strong leadership skills with the ability to inspire and manage cross-functional teams.

•Expertise in inventory management, pricing strategies, and contract negotiations.

•In-depth knowledge of market trends, consumer behavior, and industry best practices.

•Exceptional analytical, communication, and decision-making skills.

•Bachelor’s degree in business, marketing, or a related field; advanced degree preferred.

At The Tile Shop, we are committed to developing the WHOLE you, not just the WORK you. Our benefits program is our investment in you as an important contributor to our success, and we are proud of our highly competitive package.

• Medical Benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• 401(k) Matching
• Employee Discount

The Tile Shop is an Equal Opportunity Employer