Chat Operator / Game Support (German Speaker)

Confidential

The Hague, Netherlands contract

Posted: January 30, 2026

Required Skills

Job Description

Are you passionate about games and would like to develop your skills in a fun international environment, this is the opportunity you are looking for!

Position Summary – Chat Operator / Game Support

We currently have a great (student) job opportunity for a Chat Operator that supports our players by answering all kinds of questions about GamePoint, our games, and the community and thus helping to improve our customers’ satisfaction. The Chat Operator is active in our community chats, answers the phone, and takes care of incoming support tickets via live chat, mail, and various social networks.

Note: EU residency is mandatory

Key Responsibilities

You keep players happy and entertained

Provide support in German.

Handle complaints in difficult and busy situations

Assist with community events, offline and online

You take care of several forthcoming activities such as localizations, social media scheduling, and live streams.

Educational & (Work) Experience

You are currently studying (BA or MA)

Working experience in a customer-oriented environment

Key Skills Required

Personal Characteristics

You have a polite, thoughtful, and friendly attitude

High level of empathy and a strong customer focus

You are a team player

Have a good sense of humor

Willing to work on flexible hours, during the day, evening, and on the weekend

Essential skills

You have a great affinity with (mobile) Games and the Gaming industry

Basic computer knowledge and affinity with IT

Fluency in English (speaking & writing)

Desirable

Fluency in one European language like; Dutch, Italian, German, Spanish, Portuguese, or French.

What do we have to offer

We offer a salary of €18,04 per hour (including holiday allowance and holidays), a lunch arrangement and a fun and casual work environment, frequent team-building events, and lots of more fun and perks! We have a casual international work environment in a beautiful historical building in the middle of the center of The Hague!

Contact

Are you interested in this position? I am happy to tell you more about the job, the department and the company in general! Feel free to contact Jeffrey Otterspoor (Director of Community Operations) via telephone: +31 70 311 011 0 or per e-mail: [email protected].

Want to Learn More about GamePoint? See for more info information our corporate Website: www.gamepoint.biz

Please do not contact us for sales purposes

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