Channel Account Manager - Sales Operations

• Eager to drive Crayon Malaysia's growth by building strategic relationships and leading the way in the cloud space through channel sales?

• Keen to join an enthusiastic team dedicated to empowering partners and expanding cloud solutions across Malaysia's market?

• Ready to be part of a globally recognized cloud consulting team and help Crayon Malaysia drive innovation in cloud solutions?

Practical Information:   

Location: Kuala Lumpur, Malaysia | Reports to:  Channel Sales Director | Visa Requirements: Valid working visa for Malaysia | Language Requirements: Professional level English, written and verbal | Work Arrangement: Hybrid

As our new Channel Account Manager, you will be part of our highly skilled sales team, where you will be responsible for attracting new partners of the channel segment, as well as driving higher value engagement with existing partners, focusing on channel accounts, increasing adoption and retention. In addition, you will be responsible for accelerating market growth and lead with core (Optimization and Services), by focusing on solutions to drive high value.

Key responsibilities:  

• Drive channel business development, pipeline generation, sales and marketing, and demand creation activities, ensuring accurate forecasting and timely CRM reporting

• Produce regular sales dashboards and performance reports, including revenue, quota attainment, and incentive program metrics

• Plan and build the channel pipeline, forecasts, opportunity progression, order booking, and collections on a regular basis, while delivering KPI performance, identifying gaps, and resolving sales process issues

• Deliver on revenue, sales, and gross profit targets on a monthly, quarterly, and annual basis, aligned with overall country objectives

• Develop strong knowledge of products, solutions, and services relevant to partners and publishers

What we need to see from you:

• Solid experience in sales or Channel Account Management and negotiation, presentation and sales skills  

• Proven experience in solution selling multi-cloud solutions, Microsoft products and software licensing, preferably in the IT partner/channel ecosystem or vendor space

• Experience working with Channel or Partner Development 

• Results-oriented, customer-focused, and entrepreneurial, with the agility and drive to thrive under tight deadlines

• Excellent communicator and negotiator, skilled in engaging stakeholders from technical teams (basics, brings in pre-sales for technical discussions) to CXO

• Stay up to date with market trends to anticipate and understand evolving partner needs

What's on Offer?  

• Competitive compensation and benefits package

• Health Insurance

• Hybrid working conditions

• Professional and career development training

• Collaborative culture

Apply to join an award-winning employer! 

At SoftwareOne and Crayon, we are deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB). We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness. We welcome applications from individuals of all backgrounds, regardless of race, color, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations.
When filling vacancies, we prioritize equally qualified candidates who bring diverse backgrounds and experiences, helping to enrich our team dynamics and foster a vibrant, inclusive work environment.

If you require any assistance or reasonable accommodation during the application process, please let us know.

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

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