Change Manager, People & Culture

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PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

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Change Manager, People & Culture
San Mateo, CA (hybrid in office 2x a week)

Role Overview

The Change Manager will be the first dedicated change leader within our People Team (HR), responsible for designing and driving end-to-end change strategies for high-impact, enterprise-wide initiatives. Sitting within the Talent organization, this role partners across HR and the business to ensure major people programs, starting with the launch of our new performance framework, are adopted consistently, effectively, and at scale across a global organization of ~12,000 employees.

This is a highly visible, individual contributor role for a pragmatic change expert who can balance strong methodology with real-world execution. Success in this role requires the ability to influence without authority, navigate complexity, and help leaders move from autonomy-driven approaches to aligned, enterprise-wide ways of working.

What You’ll Do

Own Enterprise Change End-to-End

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Lead change management strategy and execution for marquee HR initiatives, from early design through sustained adoption.

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Serve as the change owner for the launch of our new enterprise performance framework, ensuring clarity, alignment, and consistent leadership behaviors globally.

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Identify change impacts, risks, and dependencies across a complex, matrixed organization and proactively address them.

Drive Leader Alignment and Consistency

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Partner closely with senior HR leaders, COE heads, and HRBPs to align on expectations, messaging, and leadership behaviors.

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Actively surface and address risks of leader inconsistency, fragmentation, or local interpretation that undermine enterprise goals.

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Provide clear recommendations—and push back when needed—on readiness, sequencing, and conditions for successful change.

Change Strategy, Communications & Engagement

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Design pragmatic, fit-for-purpose change plans grounded in proven frameworks, adapted to the realities of the organization.

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Lead change communications strategy in close partnership with Internal Communications, with a strong emphasis on clarity, narrative, and reinforcement.

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Translate complex change into simple, compelling messages that resonate with leaders, creatives, and diverse employee populations.

Adoption, Measurement & Iteration

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Define and track adoption and effectiveness metrics (e.g., readiness, leader alignment, engagement signals, behavioral shifts).

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Gather feedback, identify friction points, and adjust change strategies in real time.

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Ensure launches are not just “done,” but actually stick.

Build the Change Muscle

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Establish change management as a credible, value-added capability within HR.

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Create repeatable approaches, tools, and expectations that can be applied to future enterprise initiatives.

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Act as a hands-on subject matter expert—coaching, partnering, and executing, not just advising.

What We’re Looking For

Required

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6+ years of experience leading change management, organizational transformation, or large-scale initiatives.

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Proven experience owning change end-to-end for enterprise-wide programs.

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Strong grounding in change management frameworks and methodologies, with demonstrated ability to adapt them pragmatically.

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Exceptional communication and influencing skills; able to drive alignment without formal authority.

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Comfort operating in ambiguity and navigating competing priorities and stakeholder perspectives.

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A bias toward action—able to roll up sleeves and get work done.

Preferred

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Experience supporting HR or people-related transformations (e.g., performance management, talent, systems, culture).

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Experience working in global, matrixed organizations.

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Experience in gaming, entertainment, or creative environments—especially navigating studio cultures and creative leaders.

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Background in HR, Talent, OD, or consulting.

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.
$145,400—$218,200 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.