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Change Enablement Lead (Based in Bangkok)

Agoda

Bangkok, Thailand (Bangkok (Central Tower)) permanent

Posted: December 12, 2025

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Job Description

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

The Opportunity:

The objective of this role is to support and bridge ongoing change initiatives across the organization. The Change Enablement Lead contributes to the overall success of how we plan for, implement and reinforce change, and helps the organization become more efficient and effective.

The Change Enablement Lead enables their stakeholders by building strong professional relationships, maintaining a regular flow of communication, and providing encouragement and support through the change.

In this Role, you'll get to:

• Partner with stakeholders across departments and teams to plan and implement changes.

• Design and maintain feedback mechanisms, fostering an open environment for collecting input and concerns.

• Develop localized deployment plans, including workstreams, activities, and timelines.

• Together with stakeholders, analyze issues, identify risks, report them to management, and recommend actionable solutions.

• Assess change impact and readiness, and provide recommendations to help teams understand, accept, and adopt the change.

• Work with leaders and managers to communicate updates, address performance or change-related challenges, and drive continuous improvement.

What you'll Need to Succeed:

• Strong communication skills in English, conceptual ability and ability to work well with stakeholders at all levels

• Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint)

• Excellent interpersonal skills and confidence to deal with people at all levels

• Eagerness to pitch new ideas, take initiatives, and look for opportunities for improvements

• Ability to multi-task and work with constant deadlines

• Collaborative approach to work across functions and levels across departments and ensure a productive work culture

• Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders

• Comfortable with uncertainty and experimentation

It's Great if you have:

• Procedural & product knowledge

• Familiarity with project management approaches, tools and phases of the project lifecycle

• Experience and knowledge of change management principles, methodologies and tools

Kindly note this is a Bangkok based position. Relocation support will be provided.

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com

• Facebook https://www.facebook.com/agodacareers/

• LinkedIn https://www.linkedin.com/company/agoda

• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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