Certified Medical Assistant III

Join Our Team - Hawthorne Medical Assistant III

Position Overview: 

The Medical Assistant III is a highly experienced and dependable clinical team member who supports providers and enhances clinical operations with minimal supervision. In addition to performing all standard MA duties, MA III employees demonstrate strong clinical judgment, attention to detail, and proficiency in managing more complex visit types, pre-visit planning, and follow-up care. This role is ideal for a Medical Assistant who can anticipate needs, stay organized in fast-paced environments, and help ensure a smooth and efficient patient experience throughout the care cycle.

This full-time role requires availability for 1-2 evening shifts until 8pm weekly and a weekend shift monthly. Vanguard offers a $2.00+ per hour shift differential for any hours worked after 6:00 p.m. on weekdays and for all weekend hours.

Key Responsibilities

Clinical Support & Patient Care

Perform all routine clinical duties, including vital signs, history taking, medication reconciliation, and assisting with exams and procedures.

Administer injections and medications as directed by the provider, with strict adherence to protocols and documentation standards.

Confidently perform diagnostic testing (e.g., EKGs, rapid tests, vision screening) and support phlebotomy needs.

Manage and prepare for more complex patient encounters, such as multi-condition visits or chronic disease management appointments.

Ensure proper sterilization techniques and equipment readiness for minor procedures.

Visit Optimization & Clinical Readiness

Complete thorough pre-visit chart prep, including care gap checks, outstanding labs/imaging, and medication review.

Anticipate provider needs and prepare accordingly to minimize disruptions and delays during the clinical encounter.

Ensure seamless follow-up care by confirming that all orders, referrals, and instructions are captured and ready at visit completion.

Documentation & Quality Programs

Accurately capture and document quality metrics (e.g., HEDIS, Medicare Annual Wellness) and screenings in the EMR.

Participate in quality improvement initiatives by flagging gaps and supporting closing strategies.

Maintain high documentation standards to ensure timely billing and reporting accuracy.

Care Team Support & Coordination

Act as a reliable point of contact for clinical and administrative team members when questions arise during patient care.

Collaborate effectively across departments to ensure coordinated patient flow and continuity of care.

Participate in huddles and team meetings to contribute insights, share feedback, and support communication.

Patient Interaction & Education

Deliver clear and compassionate explanations to patients regarding medications, care instructions, and follow-up steps.

Address patient questions or concerns at the point of care, escalating only when appropriate.

Help maintain a calm, welcoming clinical environment even during high-volume periods.

Administrative & Operational Tasks

Manage prescription refill requests, prior authorizations, and referral workflows independently under provider guidance.

Ensure clinical supply inventory is maintained and exam rooms remain clean, stocked, and ready for use.

Support front office team with scheduling, phone calls, and check-in tasks if needed.

Qualifications

High school diploma or equivalent required.

Graduate of an accredited Medical Assistant program.

Current Medical Assistant certification (CMA, RMA, or equivalent) required.

Minimum 5 years of experience as a Medical Assistant in a primary care or specialty setting.

EMR proficiency required; experience with Athena is a plus.

Demonstrated reliability, independence, and familiarity with population health or chronic disease management.

Core Competencies

Compassion: Demonstrates empathy and genuine care in every interaction.

Attitude: Brings a positive, proactive, and solution-oriented mindset to work.

Respect: Treats all patients and team members with professionalism and dignity.

Excellence: Strives for accuracy, timeliness, and continuous improvement in all tasks.

Physical Requirements

Must be able to sit, stand, and walk for extended periods.

May require light lifting (up to 20 lbs.) for supplies or office materials.

Must have visual and auditory acuity to operate computer systems and phones.

Compensation and Benefits

The anticipated base hourly rate for this position ranges from $22.00 to $25.00 per hour, depending on the role and experience level. Additionally, this position may be eligible for a discretionary annual bonus and other company-sponsored benefits.

Benefits include:

401(k) retirement savings plan with company match

Comprehensive health insurance (medical, prescription drug, dental, and vision)

Paid time off, including vacation/personal days, holidays, and sick time

Opportunities for ongoing training, certification, and professional development

Please note that individual total compensation will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to: location, skill level, years and depth of relevant experience, and education.

EEOC Statement

Vanguard Medical Group is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.