Certification Officer

Hamilton City Council is here to improve the wellbeing of Hamiltonians and become the leading community-focused council, so Hamilton’s full potential can be unlocked, making it the best place to live.

This position sits within the Customer and Community Group who are responsible for providing facilities and services that help create a safe, vibrant and inclusive city.

He angituutanga: The opportunity 

Our Building team plays a vital role in ensuring the safety and compliance of buildings across the city—and we’re looking for a Certification Officer to join us.

Working closely with our Building Inspection team, you’ll be responsible for assessing building documentation and supporting the issuing of Code Compliance Certificates and Compliance Schedules. You’ll help ensure buildings meet legislative requirements while balancing risk and customer expectations.

This is a detail-focused role with a strong customer interface. You’ll work alongside owners, designers, and building practitioners to resolve issues and support positive outcomes.

What you’ll be doing

• Assessing building consents and inspection information for Code Compliance Certificates and Compliance Schedules
• Maintaining compliance schedules in line with the Building Act 2004 and customer expectations
• Reviewing verification and certification documentation to ensure compliance with relevant legislation and standards
• Responding to and investigating complaints relating to alleged breaches of the Building Act
• Maintaining accurate records, including legal documentation and photographic evidence
• Supporting continuous improvement of processes and systems
• Working collaboratively with colleagues and stakeholders to resolve building-related matters
• Providing responsive, professional service to customers

What sets you apart

• You act with integrity and take ownership of your work
• You can work independently while contributing to a team
• You’re solutions-focused and comfortable working with ambiguity
• You build strong, professional relationships with a wide range of people
• You’re committed to delivering great outcomes for customers and the community

Oo puumanawa me oo wheako | Your skills and experience

• NZ technical qualification, Regulation 18 would be preferred
• Experience working in a regulatory or compliance environment
• Understanding of building legislation and the construction industry (preferred)
• Experience in inspection, investigation, or building-related work with a customer interface (preferred)
• Ability to interpret and apply legislation and policy
• Strong attention to detail and a commitment to high-quality work
• Good organisational skills, with the ability to manage competing priorities
• Confident communication and relationship-building skills
• Competency with Microsoft Office
• Local government experience would be advantageous but are not essential.

He aha te wariu o te utu kaimahi? | What’s the salary? 

Circa $90,000 dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer 

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei!: Apply Now! 

• View the Position Description
• Click apply
• ​Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 28/05/2026 

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.