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Central Intake Worker

Confidential

Kenora, Ontario permanent

Posted: February 11, 2026

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Quick Summary

Provides administrative support and direct client care through the central intake process, facilitating access to and delivery of services from all program areas.

Job Description

Central Intake Worker

1 Full-Time (Existing Position)

We provide primary health care through a range of options including prevention, assessment, diagnosis, and treatment. Our interprofessional teams include health professionals, educators and support workers representing both traditional Indigenous and contemporary models of care and using wholistic health and community development concepts.

 

This position provides administrative support and direct client care through the central intake process, to facilitate access to and delivery of services from all program areas.

NOTE:  Traditional practices involving burning sacred medicines including tobacco, sweetgrass, sage and cedar and other cultural protocols occur regularly within our work setting.

QUALIFICATIONS:

post-secondary education diploma;

knowledge of historical trauma and the impacts of that history on the health of people, families, and communities;

good knowledge of available resources, experience working with at risk individuals and families an asset;

advanced computer skills and experience operating in a network environment with a full range of Microsoft Office and social media applications;

demonstrated oral and written communication skills; excellent interpersonal skills to deal effectively with a wide variety of people;

personal experience and understanding of traditional Indigenous culture and healing practices; ability to work in a collaborative, de-colonial, trauma-informed, and client-centered approach and to support WNHAC values in meaningful ways;

strong organizational and management ability;

deep understanding and experience of Indigenous culture, values, and perspectives and relevance in a workplace; ability to speak and understand Anishinaabemowin a definite asset;

experience working in an Indigenous organization; understanding and/or willingness to learn of Indigenous culture and values;

proof of immunization in compliance with policy requirements is mandatory;

valid drivers’ license, own vehicle and willingness and ability to travel required;

criminal records check and current drivers’ abstract required;

commitment to ongoing training and professional development relevant to job requirements; and positive attitude and capacity to act as a healthy lifestyle role model.

Salary: $55,771 - $72,769 with excellent benefits, including HOOPP pension plan. Salary is based on education and experience.

 

APPLICATION DEADLINE: Wednesday, February 25th, 2026

Please apply via our careers page at: https://www.wnhac.org

Central Intake Worker Position

Email: [email protected]

Website: WNHAC.org

Fax: (807) 467-8341

Phone: (888) MYWNHAC

 

We thank all applicants for their interest in this position; however, please note only those selected for an interview will be contacted. As an Indigenous employer we encourage First Nations, Inuit, and Metis applicants to apply.

We welcome and encourage applications from people with disabilities and will provide accessibility accommodations as part of the application process upon request.

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