Cellar Door Assistant

Cellar Door Assistant

Leonardslee Gardens & Leonardslee Wine Estate, West Sussex

Employment Type: Seasonal (Fixed-Term Contract: End of September)

About the Role: 

We are looking for a friendly, enthusiastic, and customer-focused Cellar Door Assistant to join our vibrant team. This exciting seasonal position spans both the breathtaking Leonardslee Gardens and the acclaimed Leonardslee Wine Estate — offering a unique opportunity to work in a stunning heritage site and world-ranked vineyard. You'll deliver unforgettable visitor experiences, showcase our exceptional wines, and support smooth day-to-day operations in our cellar door and retail spaces.

Work within the wine industry at a Vineyard ranked 56th in the world!

Key Responsibilities:

Welcome visitors and provide a warm, engaging, and informative experience

Conduct wine tastings and share knowledge about our wines, vineyard, and production methods

Assist customers with purchases, handling transactions accurately via the till system

Maintain the presentation and cleanliness of the cellar door, tasting areas, and retail displays

Support stock management, including restocking shelves and monitoring inventory levels

Assist with events, tours, and private tastings as required

Work collaboratively with the wider team across both the gardens and wine estate

Ensure compliance with licensing laws and health & safety standards

Skills & Experience:

Previous experience in hospitality, retail, or customer-facing roles is preferred

A genuine passion for wine (formal qualifications are a bonus — full training provided!)

Outstanding communication and people skills

Confidence in interacting with diverse visitors and groups

Available to work Sundays and flexible with other days/shifts

Proactive mindset, positive energy, and keen eye for detail

What We Offer:

An inspiring, beautiful workplace surrounded by nature and vines

Chance to build wine knowledge and hospitality expertise through hands-on training

Generous staff discounts on our wines and estate facilities

Ongoing development and support in a friendly, welcoming team

The pride of working at one of the world's top-ranked wine estates

Additional Information:

Due to the rural location, having your own transport is advantageous (public transport options are limited). If you're passionate about wine, hospitality, and creating memorable moments for visitors, we'd love to hear from you!

Applications close on 07 April 2026.

We look forward to welcoming you to the Leonardslee family! 🍷🌿