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CCTV Controller

AccorHotel

Nairobi, Nairobi County, Kenya permanent

Posted: February 18, 2026

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Quick Summary

We are looking for a CCTV Controller to join our team and help ensure the security and safety of our guests and staff.

Job Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Monitor live and recorded CCTV footage across all assigned areas.
• Detect, assess, and report suspicious activities, security breaches, or safety hazards.
• Operate and control surveillance systems, cameras, and recording equipment.
• Ensure continuous coverage of critical areas (lobby, entrances, parking, back-of-house, etc.).
• Maintain confidentiality of all surveillance information and recordings.

Security & Incident Management

• Respond promptly to alarms and emergency situations.
• Coordinate with on-site security officers and management during incidents.
• Document and log all incidents accurately in security reports.
• Preserve and retrieve video evidence when required for investigations.
• Assist law enforcement when necessary by providing footage and reports.

System Operations & Maintenance

• Conduct regular system checks to ensure all cameras and equipment are functioning properly.
• Report technical faults or system malfunctions immediately.
• Ensure recording systems are operating and data is stored according to company policy.
• Maintain organized archives of recorded footage.

Administrative Duties

• Maintain accurate daily activity logs.
• Prepare incident and shift handover reports.
• Follow company security policies and standard operating procedures.
• Participate in security briefings and training sessions.

Compliance & Professional Conduct

• Adhere to data protection and privacy regulations.
• Maintain high levels of integrity and discretion.
• Remain alert and attentive during entire shift.
• Uphold company standards in grooming and professional behavior.

 .  High school diploma or equivalent (minimum requirement in most cases).

·  Certificate or diploma in Security Management, Criminology, or related field

·  Valid Security Guard License.

·  CCTV Operator Certification.

·  Basic First Aid & CPR certification.

·  Fire safety / emergency response training.

 

Your team and working environment:

• Tight-knit and team oriented.
• Hard-working, engaging and inclusive.
• Attention to detail and hygiene 
• Well organised and autonomous 

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