Catering Operations Assistant

The Organisation for Economic Co-operation and Development (OECD) is an international organisation comprised of 38 Member countries, that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.

THE EXECUTIVE DIRECTORATE (EXD)

The Executive Directorate (EXD) is the steward of OECD resources, on behalf of the Secretary-General. Our focus is on people and their wellbeing; the effective and efficient management of the budget; the safety and security of staff, Delegations, visitors, and of the OECD’s data; maintaining and sustaining physical and digital infrastructure; and enabling the convening power of the OECD through conferences, meetings and events, whether virtual, physical or hybrid. As well as providing corporate services, functions and management support to our staff and Members, we provide integrated, strategic and expert advice on corporate policies and management issues to the Secretary-General, to Council and to Standing Committees, to which we regularly report on corporate matters. We also provide compliance and risk management functions (for management areas under our purview). Ours is a fast-paced environment focused on delivering management excellence across all of our functions.

THE CONFERENCE, SECURITY AND INFRASTRUCTURE SERVICE (EXD/CSI)

Within the OECD's Executive Directorate (EXD), the Conference, Security and Infrastructure Service (EXD/CSI) is responsible in particular for the conference services, language services (interpretation and translation), safety and fire security of OECD staff, delegates and visitors and the management and operation of OECD buildings facilities in Paris and at OECD Centres abroad.

EXD/CSI/CSD is looking for a Catering Operations Assistant who will contribute to the smooth running of cafeteria, canteen and event catering activities by coordinating service providers, managing stock and equipment, monitoring service quality, and providing the necessary administrative and logistical support for the Unit’s operations and projects. The successful candidate will report to the Catering Manager and work closely with the Catering Assistant(s).

Given the nature of the role, the successful candidate may be required to work outside normal office hours, including at weekends and on public holidays. Barring exceptional circumstances, teleworking is not feasible for this role, given the operational requirements and the need for on-site involvement.

Main Responsibilities

Support for event catering management

• • Helping the Catering Manager with the operational organisation and running of receptions on the Organisation's premises
• Ensuring that receptions and events run smoothly by maintaining seamless collaboration with caterers and internal teams to guarantee flawless logistics and an optimal customer experience before, during and after events
• Providing operational support to internal and external clients on all aspects related to receptions
• Monitoring the quality of services provided and making recommendations for the continuous service improvement
• Contributing to business analysis through various reports
• Managing various stocks (linen, wine cellar, etc.) by anticipating needs in line with fluctuations in activity, ensuring the quality of the products supplied, carrying out regular stock-takes and updating monitoring tools. Managing the inbox, monitoring emails and coordinating timely responses with client directorates.

Support for cafeteria and canteen catering management

• • Assisting the Catering Manager in managing catering contracts
• Ensuring the smooth day-to-day running of the service by anticipating needs and resolving any issues that may arise
• Regularly monitoring the quality of services: service standards, cleanliness, hygiene, compliance with key performance indicators, and proposing remedial actions where necessary
• Overseeing the maintenance and repair of kitchen equipment as well as the completion of hygiene audits, ensuring that the relevant service providers carry out these tasks correctly.
• Contributing to reporting and the assessment of service providers’ performance.

Ideal Candidate Profile

Academic Background

• Secondary education, preferably post-secondary, and relevant experience in hospitality, events, catering or a similar field.

Professional Background

• At least two years’ professional experience in the hotel, events or catering sector.
• A valid driving licence recognised in France (category B or equivalent).

Professional Skills

• Knowledge of the catering and events industries.
• Practical knowledge of food safety and hygiene regulations (HACCP).
• Experience in stock management, stocktaking and logistics.
• Experience in managing contractors would be an advantage.
• Knowledge of Microsoft Office and the ability to quickly master the software used within the Organisation.

Core Competencies

• OECD staff are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes: Vision and Strategy (Level 1); Enable People (Level 1); Ethics and Integrity (Level 1); Collaboration and Horizontality (Level 2); Achieve Results (Level 1); Innovate and Embrace Change (Level 1).
• To learn more about the definitions for each competency for levels 1-3, please refer to OECD Core Competencies.

Languages

• Fluent French and a knowledge of, or a willingness to learn, English.

Closing date

• This vacancy will be filled as soon as possible, and applications should reach us no later than midnight on 29 April 2026 (CEST).

Contract duration

• 24 month fixed-term appointment, with the possibility of renewal to a maximum of 36 months.

Please note that our Rules and Regulations stipulate that the mandatory retirement age is 67 ans.

What the OECD offers

• A monthly salary of EUR 3 878.08, plus allowances based on eligibility, exempt of French income tax.
• Click here to consult the Staff Regulations applicable to officials of the OECD. Please note that from 1 July 2025, all Official appointments will be made under the OECD’s new contractual modalities.
• Click here to learn more about what we offer and why the OECD is a great place to work.
• Click here to browse our People Management Guidebook and learn more about all aspects relating to people at the OECD, our workplace environment and many other policies supporting staff in their daily life.
• Please note that the appointment may be made at a lower grade based on the qualifications and professional experience of the selected applicant.
• This vacancy may be used to create a pool of candidates for comparable positions, both for open-ended and fixed-term functions.

Selection process

For retained candidates, the selection process may include a video interview, a position-based assessment and panel interviews.

The OECD is an equal opportunity employer and welcomes the applications of all qualified candidates who are nationals of OECD Member countries, irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities.

The OECD promotes an optimal use of resources in order to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.