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Category Management Intern (They/She/He)

Glovo

Milan, Italy (Italy) Remote permanent

Posted: December 16, 2025

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Quick Summary

Deliver high-quality customer service to our customers, ensuring a seamless experience across all touchpoints.

Job Description

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our strong culture and non-vanilla personality.

💪 A Talent House.

🤝 Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts…

YOUR MISSION

You will work hand-in-hand with the Category Lead in all tasks related to our assortment: from analyzing market trends and defining listings to prospecting suppliers, and negotiating commercial conditions.

THE JOURNEY

• Be the owner and specialist of assigned categories, being able to move the needle and see the impact of your work on the business by managing the MFCs assortment from end to end. Your main KPIs will be Category Add-to-Cart, Average Order Value and Gross Margin.

• Define the assortment strategy, identifying opportunities of improvement in listings and margin, and implementing them.

• Manage mid-sized vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure marketing funds per the market requirements and company needs

• Review contract terms and conditions ensuring that they are as favorable to the business interests as possible, minimize risk, and are in compliance with applicable laws, regulations, policies, and procedures (with support from the Commercial Manager and legal department)

• You will work hand in hand with the Ads team in defining and implementing marketing campaigns inside the store.

• Be responsible for offering an amazing shopping experience by categorizing & sorting the assortment based on user needs.

WHAT YOU WILL BRING TO THE RIDE

• 1+ years experience in Retail as a category manager or in FMCG in Sales/Account Management positions.

• Strong analytical skills, willing to test and solve problems based on data.

• Negotiation skills: the ability to address multiple contract terms (costs, assortment, service levels) to obtain a positive outcome. .

• Stakeholder management: both internally and externally.

• Willingness to roll up sleeves to get things done

• Comfortable working in a fast-changing, high-growth, and high-performance start-up with a fast pace

• Fluent in English. Additional language skills are a plus.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🍔 Monthly Glovo credits to satisfy your cravings!

• 🏊 Discounted gym memberships to keep you energized.

• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!

• 👪 Enhanced parental leave, and office-based nursery.

• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Why Apply Through MisuJob?

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Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

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