Category Management Client Lead

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

Our Client Leads are entrusted with cultivating and fostering relationships with key counterparts within our Retailer client. The primary goal is to champion the implementation of the Customer First strategy, playing a pivotal role in supporting our clinet on this mission.

This role, based in Dubai, is instrumental in advancing Category Management initiatives, encompassing price and promotion strategies aligned with the annual Statement of Work (SOW) for our Retail client. The ultimate measure of success lies in enhancing client satisfaction and maximizing Return on Investment to achieve our performance objectives.

To excel in this position, we seek individuals who embody commitment, accountability, attention to detail, expertise in customer insights analysis, and adeptness in relationship building.

What we expect from you

• Proven experience in Category Management methodologies within both retail and/or manufacturing contexts.

• Familiarity with the retail industry is advantageous but not mandatory.

• Track record of driving commercial value through the sale of solutions and services.

• Demonstrated expertise in managing key stakeholders.

• Experience collaborating with retailers and manufacturers to integrate customer insights into existing or new category management processes.

• 3 - 5 years of hands-on experience in a capability/ client lead role is essential

• Proficiency in Arabic (preferred)

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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