Casualty Desk Adjuster
Randstad4
Posted: March 30, 2016
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Quick Summary
A Casualty Desk Adjuster is responsible for adjusting and resolving claims for Randstad US, ensuring timely and accurate resolution of claims, and maintaining a high level of customer satisfaction.
Required Skills
Job Description
Randstad US is a wholly owned subsidiary of Randstad Holding nv, an $18.8 billion global provider of HR services and the second largest staffing organization in the world. We play a pivotal role in shaping the world of work, leveraging the true value of human capital for the benefit of our clients, candidates, employees and investors.
Position: Casualty Desk Adjuster.
START DATE: ASAP
LENGTH OF ASSIGNMENT: 6-9 months, temp to hire potentially
HOURS: M-F 8am - 5pm
ADDRESS: Englewood CO 80112
PAY RATE: $19-$23/hour depending on experience. This will be determined after interview
Randstad is looking for Casualty Claims Adjuster that will primarily handles non-injury casualty claims of minor to moderate complexity that may include, but are not limited to, comparative fault, coverage investigation, and auto thefts. Individuals will be responsible for gathering claim related information. This investigation process could include such things as phone conversations, written communication, police reports, and potentially recorded statements in some cases. Continues to build a mastery of skills and insurance knowledge required of this position. Supports the division goal of ensuring industry-leading customer service and works with business partners to deliver seamless claim service.
Primary Responsibilities:
- Investigates and processes insurance claims file by our policyholders and 3rd parties
- Obtains recorded statements from our policyholders, claimants & witnesses to gather pertinent information
- Determines liability and applies comparative negligence when applicable.
- Determines if coverage applies through investigation
- Sets expectations with our customers
Required Skills:
- A minimum of 2-5 years of experience is required to be considered for this position.
- Recognizes and interprets primarily Auto, Homeowner, Specialty and Recreational policies.
- Reviews loss report and any prior action taken on the file to determine next steps.
- Analyzes and evaluates factual information to formulate an opinion on liability claim losses that do not involve bodily injury, including loss of use and related expenses.
- Escalates cases that involve injury and/or current or prior medical history/problems.
- Manages individual claim inventory and collaborates with peers to achieve unit and branch results.
- Utilizes the electronic integrated claim system and other technologies to complete and document actions throughout the life of the file.
- Negotiates and settles claims in accordance with divisional expectations
- Establishes rapport with business partners (agency, personal lines, legal, etc.) and builds ongoing relationships by including stakeholders in the claim handling process as appropriate.
Additional skills:
- Knowledge and understanding of policies and endorsements related to casualty coverage
- Demonstrated experience handling casualty claims
- Knowledge and understanding of each phase of casualty claim process
keywords
adjuster claims adjuster casualty adjuster casualy auto homeowner specialty casualty adjuster
CONTACT 602 904 5045 or email jennilyn.nghuatco@randstadusa. com