Cash Collection Specialist with German (m/f/d)

Are you a detail-oriented finance professional who thrives in a fast-paced, collaborative environment? In this role as a Cash Collection Specialist, you will take ownership of the company’s incoming cash flows, proactively following up on overdue accounts, negotiating fair payment plans, and ensuring invoices are settled accurately and on time. You’ll build strong relationships with our German-speaking customers, partner closely with Sales and Finance to resolve billing discrepancies, and contribute to scalable, data-driven collection processes while continuously identifying opportunities to streamline workflows and improve efficiency.

The Role:

• Monitor and manage overdue accounts to ensure timely collection of outstanding debts
• Contact customers via phone, email, or letters to follow up on unpaid invoices
• Negotiate payment plans and settlements with customers when necessary
• Maintain accurate records of collection activities and customer communications
• Collaborate with sales and finance teams to resolve billing discrepancies or disputes
• Prepare regular reports on collection status and aged debt analysis
• Assist with month-end closing activities related to accounts receivable
• Ensure compliance with company policies and legal regulations regarding debt collection

Your Profile:

• Fluency in German (both written and spoken) is essential
• Proven experience in cash collection, accounts receivable, or credit control
• Strong communication and negotiation skills
• Excellent organizational and time management abilities
• Ability to handle difficult conversations professionally and empathetically
• Attention to detail and accuracy in record-keeping
• Ability to work independently and meet deadlines
• Knowledge of relevant laws and regulations concerning debt collection

Why Join Us

• Autonomy: We want to hire you because of your expertise and knowledge and we'll give you the space to do your best work
• Impact: Make a real impact in a post-merge set-up and use your expertise to build scalable processes
• Fair and equitable compensation. Final compensation will be determined by various factors, including knowledge, skills, experience, and geographic location.
• Work-life balance: 30 paid vacation days per year + 1 mental health day
• 8 weeks of remote work to work from any country or continent you want!
• Medical Insurance (Medi cover) for PL colleagues
• Hybrid setup: We have beautiful offices in Berlin, Zürich and Wroclaw, however, how much time you’d like to work from home vs. onsite depends on you and your team.
• Mental health support: access to platform if you could use a session with a psychologist.
• Perks & benefits: The choice of a range of Company Benefits such as Gym membership
• Dog-friendly office: Because furry coworkers make everything better! 🐶