Case Worker - Community Care Network Program
Confidential
Posted: March 16, 2026
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Quick Summary
Case Worker is responsible for providing support and guidance to seniors in community-based settings, with a focus on improving their overall well-being and quality of life.
Required Skills
Job Description
THE NEIGHBORHOOD SELF HELP BY OLDER PERSONS PROJECT, INC.
975 KELLY STREET SUITE 401 BRONX, NEW YORK 10459-3477
Tel: (718) 542-0006 Fax: (347) 772-3075 Email: [email protected]
Position Available
Job Title: Community Care Network Program (CCNP)- Case Worker
Supervisor: Program Director
Job Status: Full Time / 35hrs per week
Job Location: Main Office
Salary Range: $55,000-$58,000
Neighborhood Self Help by Older Persons Projects (SHOPP) is a dynamic and innovative non-profit organization that supports older adults, caregivers, and individuals with disabilities. SHOPP offers 12 essential programs, including CCNP (Community Care Network Program), 4 Older Adult Centers (Casa Boricua, Leon, Soundview, and Guess), NORC (Naturally Occurring Retirement Communities), Pop Up Café, Case Management with Friendly Visiting, Elder Justice, Caregiver Support Program, and NY Connects. SHOPP’s mission is to enhance the strength and resilience of individuals, regardless of age or ability, through innovative programs and support services.
The Case Worker is responsible for the provision of case assistance services to the Community Care Network Program and through the network of SHOPP’s Casa Boricua Older Adult Center. The Case Worker reports directly to the Assistant Director and in his/her absence the Program Director. The position requires a Bachelor’s Degree in Social Work or Associates Degree with a minimum of three years’ experience working in a social service setting in the field of aging. Knowledge of Microsoft Office applications and experience with older adult community-based services are also required. Bi-lingual skills in Spanish preferred.
The Case Worker is specifically responsible for the following tasks:
Conduct outreach and perform presentations of Benefits and Entitlements to SHOPP participants and other community partners.
Recruit and register participants for case assistance and SHOPP’s CCNP Ed Rec activities.
Screen clients for benefits, entitlements and services within satellite sites as assigned.
Assist clients in applying for needed benefits, entitlements, and services and follows up to ensure services are obtained; provide supportive counseling as needed.
Provide information and referral to other appropriate agencies as needed and identify community resources for consultation and referral.
Provide Telephone Reassurance to the Network’s TR participants.
Maintain well-written case files using the STARS database.
Complete work logs and performance target outcome tracking for statistical reports.
Participate in SHOPP staff training programs, staff meetings and monthly Advisory Committee Meetings.
Develop partnerships and linkages with community groups.
Complete other duties appropriate to the position as assigned by the Program Director/Assistant Director.
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Background Check Notice:
All offers of employment are contingent upon the successful completion of a background check.
SHOPP is an equal-opportunity employer that fosters a diverse, inclusive, and respectful workplace. Incentive Benefits: Commuter Benefits, Dental Insurance, Employee Discount, Flexible Spending Account, Health Insurance, Life Insurance, Paid Time Off,403(b) Retirement Plan, Vision insurance.
To apply for this position, email your resume and cover letter to:
[email protected] ATTN: Diana Delgado - Chief Program Officer
EQUAL OPPORTUNITY EMPLOYER