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Case Manager

ReWorks Solutions

Durban, KwaZulu-Natal, South Africa Remote permanent

Posted: January 28, 2026

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Quick Summary

A Case Manager is responsible for assessing and evaluating patients' physical, emotional, and social needs to create comprehensive care plans and coordinating with healthcare providers, patients, and families to ensure seamless communication and care delivery.

Job Description

Job Opening: Case Manager

Location: South Africa (Remote – US Hours)
Type: Full-Time, Work From Home
Hours: Monday to Friday, 9 AM – 5 PM
Pay: Monthly Salary

Job Responsibilities:

• Assess and evaluate patients' physical, emotional, and social needs to create comprehensive care plans.
• Coordinate with healthcare providers, patients, and families to ensure seamless communication and care delivery.
• Monitor patient progress and modify care plans as needed to achieve health goals.
• Educate patients and families on treatment options, resources, and support systems available.
• Document all patient interactions, case notes, and updates accurately and timely.
• Advocate for patients’ access to necessary services and support systems.
• Maintain compliance with healthcare policies, procedures, and regulations.
• Participate in case review meetings and contribute to quality improvement initiatives.


Requirements:
• Essential Qualifications:
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.

• Desired Experience:
• Minimum of 2 years of experience in case management or a related healthcare setting.
• Experience working with diverse patient populations and understanding of various cultural sensitivities.
• Familiarity with healthcare regulations, insurance policies, and community resources.


Benefits:
• Comfortable working U.S. hours
• Remote work from home

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