Case Manager (Bodily Injury Adjuster)

Case Manager (Bodily Injury Adjuster) 

Who We Are

At Litco Law, we are known for our extraordinary and unsurpassed firm culture – and for the people behind that culture. We’ve been recognized as a Canadian Top Employer and as one of Canada’s Most Admired Corporate Cultures and know that this kind of success only happens when you have amazing people on your team who are passionate about their work, the company, and their clients.   

By joining Litco Law, you will be part of an incredible team of passionate, purpose-driven people who believe in excellence and focus on doing their best work every day. Our core values guide everything we do and are reflected in how we interact with our clients, team members, and community.  

Come meet our Case Management team here!
 

Who You Are

Demonstrate claims-management skills in a fast-paced, high volume work environment  

Have 3+ years of experience in Claims Adjusting for Bodily Injury or Casualty claims  

Completion of, or currently enrolled in, the CIP (Chartered Insurance Professional) designation 

Are experienced working with everyday people  

Are a proactive and visionary thinker with a resourceful work ethic and strong analytical skills  

Are enthusiastic about office culture, and can easily build strong relationships internally and handle sensitive situations that require empathy, tact, and confidentiality  

Pride yourself on exceptional time management skills, and a high level of professionalism and discretion  

How You’ll Make a Difference
 

Case Managers oversee our client files and are responsible for
maintaining high-quality client service while moving cases toward resolution or litigation efficiently and as quickly as possible. Our Case Managers are partnered with Client Care Specialists, who provide administrative and operational support, and frequently collaborate with lawyers, legal assistants, and other team members to enhance our firm’s services and client experience. A key function of this role is to provide the highest level of client service and keep our clients happy – we want to deliver unforgettable client experiences and be known for our commitment to incredible client service. 

Oversee and manage client files from intake through to settlement resolution 

Act as the insurance expert, using your knowledge to build, assess, and strengthen each client’s case 

Work closely with your team to ensure files are moving forward efficiently and strategically 

Find ways to reduce stress for clients and create a smooth, supported experience throughout their claim 

Move files forward with urgency to decrease lifecycle and get money into clients’ hands faster 

Maintain high levels of client satisfaction while managing a full caseload 

Build and maintain strong relationships with insurance adjusters and defence counsel to support fair and timely resolutions 

Review records and evidence to identify key details that support claim value 

Complete quantum assessments and develop strategic settlement proposals 

Support negotiations and help obtain clear client instructions 

Share your expertise with the team, including insights and best practices when working with insurers 

What We Offer 
 
At Litco Law, we know that a caring team is a team that is cared for. Just a few of the perks of joining our team include… 

Competitive Salary - Negotiable based on years of experience 

High-performance culture – You can be a dreamer, and you’re not the only one. Thrive in our A-player community of high-achieving visionaries with a passion for finding ways to make a positive impact.    

Learning and development opportunities – We will support and invest in your evolution and improvement because we believe that exceptional people crave the opportunity to grow.   

Freedom and responsibility – We have a culture of freedom and responsibility, which means hiring talented people and then getting out of their way. We believe in trust and transparency, flexibility, recognition, and appreciation.   

Health and Wellness benefits – The well-being of our team members always comes first. Health benefits, a virtual employee assistance program, and a flexible health and wellness spending account are just a few of the ways we support our team.  

In-house book club – We get paid to read! At Litco Law, we believe in rewarding our team members for investing time in their personal and professional development.  

Flexibility – Yes, the rumours are true! We offer unlimited paid vacation and a hybrid model for working remotely and in-office.    

Check out our Careers website here to learn more.  

We Are Growing Fast. Join Us. 
 
Litco Law provides a home for the mountain climbers, dreamers, and hardworking people who want to make a difference in the world. We offer multiple locations, state-of-the-art technology to support our clients and team members, and a workplace culture like no other. Join us today.