case management associate

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Job Title: Case Management
Associate

Job Duration: 18 months +

Job Location: Indianapolis, IN,
United States

JOB
DETAILS:

Manage adverse event reporting. Stay current regarding FDA and global
regulations with respect to safety reporting and pharmacovigilance. Ensure
regulatory compliance for expedited submission of case reports. Maintain an
understanding of current labeling practices (e. g. , USPI, Core, CIP and
EUSPC). Interact with internal and external customers. Provide support
regarding Global Product Safety (GPS) policies, processes and procedures.
Support product safety surveillance activities.

Education:

• Bachelor's degree(or higher) in a healthcare-related
field or life sciences field or demonstrated equivalent experience is
required

• Demonstrates basic clinical knowledge of various
disease states

• Effective communication skills (verbal and written)

• Demonstrates competency in IT platforms including
databases, Microsoft Office, and CLIENT web based collaboration sites

• Ability to manage multiple concurrent tasks; good
organizational skills, attention to detail; ability to focus for long
periods of time on detailed information; consistently prioritizes work and
makes decisions that comply with applicable timelines

• Effectively analyzes possible solutions to solve a
range of problems

• Effectively responds to customer requirements and
requests

• English language skills — fluent written and verbal
communications

• Knowledge of global regulations with respect to adverse
event reporting

• Knowledge and understanding of GPS policies and
procedures

• Project Management skills

• Ability to learn quickly and adapt to a changing
environment

• Flexibility to adapt to changing priorities

• Demonstrated interpersonal skills; ability to work as
part of a team

• Ability to see the big picture; use logic to solve
problems

Primary Position Responsibilities (major or daily tasks)

Purpose: The purpose of the Associate/Senior Associate/Associate Consultant
Case Management (Case Manager) role is to be responsible for adverse event
report handling. This includes assessing and processing individual adverse
event reports; maintaining awareness of global pharmacovigilance regulations;
ensuring regulatory compliance for expedited submission of individual case
reports; collaborating with internal and external business partners as well as
other duties as assigned. An associate's responsibilities can vary depending on
the needs and focus of a particular team as well as the global case manager
competency model.

Responsibilities:

Adverse Event Case Management:

• Responsible for review, entry, assessment, and
acknowledgement of adverse event reports in the safety database

• Develop an understanding/expertise of pharmacovigilance
regulations

• Comply with internal and external timelines for
managing adverse event data entry and expedited reporting processes as
appropriate

• Creation of a case narrative

• Attempt to obtain follow-up information from external
parties through effective written and oral communications

• Perform typical case management assessment activities
which include (but not limited to): o Select individual adverse event
terms o Code events to appropriate MedDRA terms o Manage and assess
appropriate serious outcome criteria for adverse events o Assess listed
ness - evaluate the case against the appropriate product information o
Determination of whether medical physician safety review is necessary. o
Determine what, if any, follow-up information is needed Global Support:

• Keep current on global regulatory issues and practices
related to GPS

• Understand and apply GPS business practices
Collaboration/Support Internal and External Customers

• Communicate effectively with CLIENT Corporate contacts
from affiliate offices, call center contacts, legal, customer response
teams, and other customer groups

• Understand the confidential nature of company
information and take necessary steps to ensure its protection

bachelors , RN( registered nurse)

case management exp. , adverse event reporting