Carrier Wholesale Account Manager

RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. We focus on the efficiency of connectivity through initiatives like GetaFIX and Open Access Network, ensuring we maintain a benchmark for reliability and installation speed. Our culture is built on transparency and ownership, where team members are encouraged to exceed expectations and advance the country’s digital landscape together.

Duties and responsibilities:
• Execute, follow through and complete operational requirements of domestic carrier & wholesale accounts as the main point of contact from the company
• Manage, up-sell, and renew agreements of assigned accounts
• Drive advanced understanding in selling through carrier partners to achieve or surpass sales targets
• Intensify the company’s presence throughout the carrier industry through new engagements.
• Participate with customer planning, serving as the subject matter expert capable of leading the customers to the best solution
• Develop carrier relationships by maintaining constant contact with existing partners and assisting in identifying appropriate partnerships that fit within the Carrier model
• Build firm relationships with key persons and decision makers in organizations to identify and create business opportunities
• Work with support and operation teams to resolve carrier related issues.
• Carry out market research and provide relevant management information
• Work with the Carrier & Wholesale Business Manager to create propositions for sales strategies in accordance with the division’s goals
• Support the sales strategies to generate maximum sales potential
• Provide administrative support such as updating systems, billing and invoicing, sales and management reporting, and forecasting.
• Ensure activities are compliant with internal policies, including but not limited to data privacy and conflict of interest.

Qualifications:
• At least 2 years of experience working in the telecommunications industry in a business development role, preferably focusing on selling services in wholesale channels
• In-depth technical knowledge of telecommunications industry practices and processes, and network products and solutions
• Proven track record and strong positive reputation in the industry
• Strong social network in the telecom industry
• Strong interpersonal and excellent written and verbal communication skills, with the ability to work independently and collaborate with cross-functional partners
• Strong negotiation and analytical skills with attention to detail
• Excellent time management and organizational skills
• Experienced in internal and external partner management
• Ability to investigate customer concerns and solve them in a timely manner, while maintaining a positive attitude and providing exemplary internal and external customer service
• Demonstrated ability to work effectively in a fast-paced and dynamic environment and easily adaptable to change and work under tight deadlines.

Join the mission!

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.