Carrier Sales Representative (Brokerage)

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

As a Carrier Sales Representative, you will be responsible for securing carriers to transport freight for customers. You'll work closely with shippers and carriers to ensure efficient and timely delivery of goods while maximizing profitability for the company.

Our client is a logistics solutions provider offering a wide range of transportation and freight management services. With a focus on efficiency, reliability, and customer satisfaction, our client aims to streamline supply chains and optimize logistics operations for businesses across various industries. Through innovative technology and a dedicated team of professionals, our client delivers tailored solutions to meet the unique needs of each client, ensuring timely and cost-effective delivery of goods and materials.

Key Responsibilities:

• Carrier Procurement: Source and negotiate with carriers to secure capacity for shipments. Build and maintain relationships with a network of carriers to ensure reliable service.

• Load Coverage: Coordinate the movement of freight by matching available carriers with customer shipments. Utilize load boards, transportation management systems (TMS), and other tools to find appropriate carriers for each load.

• Rate Negotiation: Negotiate rates and terms with carriers to ensure competitive pricing while maintaining profitability. Evaluate market conditions and carrier performance to optimize pricing strategies.

• Customer Communication: Communicate with customers to understand their transportation needs and provide updates on load status. Address any concerns or issues related to transportation.

• Carrier Management: Manage carrier relationships by monitoring performance, resolving disputes, and providing feedback for improvement. Ensure carriers comply with contractual agreements and meet service level expectations.

• Documentation: Generate and manage transportation documentation, including rate confirmations, bills of lading, and other required paperwork. Ensure accuracy and compliance with regulatory requirements.

• Problem Resolution: Proactively identify and resolve transportation-related issues, such as delivery delays, equipment shortages, or route changes. Implement contingency plans to minimize disruptions to shipments.

• Data Analysis: Analyze transportation data to identify trends, opportunities for improvement, and cost-saving measures. Use insights to optimize routing, carrier selection, and operational efficiency.

• Interaction with customers, carriers, and internal stakeholders via phone, email, and in-person meetings.

• A fast-paced and dynamic work environment with changing priorities and tight deadlines.