Carrier Sales / Account Management Representative

Confidential

Remote job permanent

Posted: March 24, 2026

Quick Summary

We are seeking a remote Carrier Sales / Account Management Representative to join our team. This role requires strong communication and interpersonal skills, as well as the ability to build long-term relationships with customers and vendors. The ideal candidate will be passionate about customer service and have excellent negotiation skills.

Job Description

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

Our client is a well-established US-based third-party logistics (3PL) company providing comprehensive freight brokerage and transportation solutions across North America. They focus on building strong partnerships with both customers and carriers to deliver reliable, cost-effective logistics services.

Position Overview:

We are seeking a self-motivated Carrier Sales / Account Management Representative to find and bring in new business while managing carrier relationships. This role combines business development with carrier sales, requiring strong persuasion skills, a proactive approach, and a solid work ethic. The ideal candidate is driven to build their own book of business and grow with the company.

Key Responsibilities:

• Proactively prospect and identify new carrier partnerships and business opportunities

• Build and expand a personal book of carrier relationships

• Generate new freight opportunities through outbound sales efforts

• Develop strategic relationships with carriers to secure capacity

• Source, negotiate with, and onboard new carrier partners

• Maintain and grow existing carrier relationships

• Negotiate competitive freight rates while ensuring quality service

• Manage carrier communications throughout the shipment lifecycle

• Serve as the primary point of contact for assigned carrier accounts

• Build long-term, trusted relationships with carrier partners

• Ensure carrier satisfaction and retention through excellent service

• Identify opportunities to expand business with existing carriers

• Meet or exceed sales targets and performance metrics

• Track and manage sales activities in CRM

• Collaborate with operations and customer service teams to ensure seamless execution

• Stay informed about market trends, rates, and capacity conditions

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