Carrier Account Executive

Who We Are:

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

The Carrier Account Manager will drive revenue expansion by uncovering, developing, and closing new opportunities for Bandwidth’s hosted voice services to customers throughout the U.S. Service Provider ecosystem.

What You'll Do:

• Navigate effectively within customer organizations to sell Bandwidth’s hosted voice product offering.

• Build and maintain strong relationships across multiple levels of customer contacts, align Bandwidth resources with key customer decision makers.

• Develop a strong understanding of each customer’s business, market, and technical requirements to position Bandwidth’s solutions effectively.

• Achieve assigned quota for incremental revenue growth on the voice hosting product line across the Bandwidth account base.

• Analyze customer and market needs, pricing models and network operations input. Provide feedback through internal channels so course correction can be made quickly and efficiently.

What You Need:

• Education:

• Bachelor Degree, Business. Marketing/Sales, Engineering or similar.

• Experience:

• 5+ years of experience in Strategic, technical, and communications application sales.

• Existing relationships in Carrier / Service provider segment in the US.

• Proven success in client relationship management, account growth, and navigating complex customer organizations.

• Demonstrated ability to identify opportunities, influence decisions, and support customer needs.

• Knowledge:

• Working knowledge of Salesforce or similar CRM systems; proficiency with Excel and PowerPoint Customer.

• Knowledge of Hosted Voice Services and working with Service Providers / IPES Providers to enable their TDM to IP Connectivity migrations.

• Skills:

• Ability to build strong, trust based relationships across multiple levels of a customer organization.

• Strong problem-solving skills with the ability to communicate, triage customer needs and coordinate with internal experts when necessary.

• Capable of managing multiple tasks across a large account base while maintaining focus on revenue impacting activities.

• Customer centric mindset paired with a proactive, sales driven approach to growing accounts.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.

• All new hires receive four weeks of PTO.

• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.

• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.

• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.

• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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