Cargo Claims Intake Support

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

 

Support Expeditors Cargo Claims operations by setting up cargo claims in the Expeditors Claims System. Claims will be received daily via our online portal and as well as by email. Administrative duties include daily setup of claim submissions, data entry, and support of Cargo Claims Specialist position. The Cargo Claims Intake Support position requires a sense of urgency, accuracy, consistency, efficiency, and a positive attitude.

• Accurately input a high volume of data for claim file set-up.
• Identify transportation documents and incoming correspondence with accuracy.
• Upload information to document management system for file maintenance and Cargo Claims Specialist review.
• Ensure electronic files are complete and accurate, including transportation documents, relevant claim documents and correspondence
• Demonstrate understanding and knowledge of basic computer programs including Microsoft Outlook, Word, and Excel.
• Possess the ability to learn an internal document management and Claims systems

• High level of ability to read and write English
• Demonstrate an understanding of when to escalate issues to the attention of Cargo Claims Specialist or Supervisor.
• Ability to understand, manage, and prioritize with a sense of urgency.
• Ability to work with team members and maintain a positive, collaborative work environment.
• Other duties as assigned.

Entry level position, however, must be able to use a computer, type, and enter data in Claims System. Ability to read and write English is required. Prior experience with transportation documentation is desirable, but not required.

This job will be full-time onsite at Expeditors' office in Monterrey, NL.

Expected base pay: 18,000 to 25,000 MXN per month depending on experience

Expeditors offers excellent benefits

• Paid Vacation, Holiday
• IMSS
• Health Insurance
• Life and Long-Term Disability Insurance
• Employee Stock Purchase Plan 
• Training and Personnel Development Program

Key words: Logistics, Global Supply Chain, Project Management, Project Manager, Agile, SDLC, Origami Risk